Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

rachelmball HIpster Layout - Photos Low-Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 4:01am   3 Most recent comment from rachelmball:Thank you!!! Emmaboh Demo not the sameClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 3:30am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You can check this video tutorial to know how to config homepage magazine by use Customize - let's watch to the end of the video to understand all.For the ads ... thewestcoastvegan Issues with updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 3:24am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... julien78490 hide titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 3:16am   5 Most recent comment from PenciDesign:Hi,1/ You can remove it by go to Appearance > Widgets > on "Header SignUp Form" > remove widget "Mailchimp for WP " inside this sidebar.2/ Please check option for it via Customize > Single Post Optio ... migratingmiss HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 3:07am   2 Most recent comment from PenciDesign:Hi,If you want to do that - please use Elementor to config your homepage It makes everything easier.Please install Elementor and check this video tutorial to know how to config homepage by use Elemen ... JDevulapally Menu configurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 3:03am   2 Most recent comment from PenciDesign:Hi,Your config is wrong.Please go to Appearance > Menus > on menu item "Destination" > remove all child menu items of this menu item.Best Regards,PenciDesign videotape62 Select box styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 2:53am   4 Most recent comment from PenciDesign:Hi,I think you're misunderstanding here because Woocommerce doesn't support for that select box style on product pagesAnd we can't do anything on this.Best Regards,PenciDesign mariannaian Twitter slider SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2020 at 2:44am   10 Most recent comment from PenciDesign:Hi,When you create an app for Twitter, let's select "Exploring the API" and do following steps there to create an token.Best Regards,PenciDesign tim-nieuwpoort Rich results GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2020 at 12:56pm   8 Most recent comment from PenciDesign:Hi, But, we've puted this ID from version 1.0 of Soledad, not from recently update. Why it affect now and in the past your recipes still validate normal?I'm stay here to help you, I just wan ... umpro CF7 ColumnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2020 at 2:10am   9 Most recent comment from PenciDesign:Hi,I see you're using Elementor, why you don't use columns from Elementor?Please check more about this hereBest Regards,PenciDesign tipizzz Category and Blog PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2020 at 1:57am   4 Most recent comment from PenciDesign:Hi,You can do that, but it takes too much time because you need to edit multiple php files to do that. And we don't provide support for requirements like that.Best Regards,PenciDesign austyntm Mega Menu - Center ItemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2020 at 7:32pm   5 Most recent comment from austyntm:Fantastic!Thank you so much, I will definitely add a 5 star review to my purchase, love the theme and support. :) clouris create a slider with custom posts idClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2020 at 2:45pm   11 Most recent comment from PenciDesign:Hi,Sorry because I don't know any plugin fit with your requirementsBest Regards,PenciDesign oneforisrael mobile adjustmentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2020 at 2:42pm   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 479px){ .penci-breadcrumb, .header-slogan{ display: none !important; } } Best Regards,PenciDesign alacazam Theme issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2020 at 2:40pm   8 Most recent comment from PenciDesign:Hi,As I said in my previous comment: Appearance > Customize > Custom CSS.Best Regards,PenciDesign