Public Tickets
dp
Logo in mobile menu not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 3:51am
2
Most recent comment from PenciDesign:Hi,As I checked, you have a plugin for optimize image caused this issue. Please check again with your plugin first. ( deactivate and check it )In next times, if you got any bug - let's try deacti ...
shinomido
Remove the logo and full-width pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 8:10pm
5
Most recent comment from shinomido:Hi,Thank you so much. The logo was removed!Best regards,Midori
kynat
Images and featured boxes on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 4:24pm
5
Most recent comment from kynat:Perfect, thank you!
readutation
Is it possible to have multiple penci reviews in one post?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 3:14pm
2
Most recent comment from PenciDesign:Hi,No - it can't... One post just can have only one review.Best Regards,PenciDesign
shawn davis
Envato TokenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 3:12pm
2
Most recent comment from PenciDesign:Solved via email.Closed.
Sambacca
Increase space in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 3:11pm
3
Most recent comment from Sambacca:Perfect, thank you!
sebigheo
Header Image ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 2:41pm
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Colors for Header > Header Background Image.Best Regards,PenciDesign
Teppei0827
demo cannot be installed correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 2:11pm
2
Most recent comment from PenciDesign:Hi,If your site is new, you can use plugin WordPress Reset to reset everything to default and re-import the demo again.Best Regards,PenciDesign
readutation
How to change the background color?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2020 at 3:36am
3
Most recent comment from readutation:Oh, okay. Thank you so much! I felt like there had been a glitch a few hours ago because I did what you said multiple times before and it never worked. Now, it did. :)
KenjiMAT
Import Demo-SIMPLEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 5:06pm
4
Most recent comment from KenjiMAT:Thanks!It was removed:)
dp
Google's Mobile Friendly TestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 3:28pm
4
Most recent comment from PenciDesign:Hi,That's common issue for any site because the google mobile firiendly test take short time for test and it apply this error for most all the site.Even you tested this with big websites like fac ...
Udbye7120
Missing search-function on tabletClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 3:19pm
2
Most recent comment from PenciDesign:Hi,It's not missing - it still there. But when you viris your site on tablet, the width of navigation is not enough and it drop to a new line.There is 2 ways to solve it:1/ Make your main menu sh ...
irhamullah
problem in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 3:04pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't set the topbar menu.Please go to Appearance > Menus > create a new menu for your topbar menu > add menu items to topbar menu > scroll down and check to "Topbar ...
dp
Changing the topbarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 3:02pm
4
Most recent comment from PenciDesign:Hi,3/ Please try replace the code I sent before to this code:
@media only screen and (min-width: 768px){
body.home .penci-top-bar{ display: none; }
}
Best Regards,
PenciDesign
therealfoodgeek
Wordpress Rejected Latest UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2020 at 2:50pm
7
Most recent comment from therealfoodgeek:Thank you Penci Design for the instructions and video - my site has now got the latest theme running with no issues. Thanks for also recommending the theme upgrade plugin, that was most useful for p ...