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Public Tickets

HealthyPawsPetInsurance Latest Posts navi not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:50pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad ( version 7.2.1 ) and try it againCheck this guide to know how to update the theme to latest version.Best Regards,PenciDesign imagnobh Error in Google Console - Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:44pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.No - It's not the code from our theme.I think you should check again with your pluginsBest Regards,PenciDesign masha_design Like/heart button and counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 1:39pm   3 Most recent comment from masha_design:Thank you very much. Missed that option soulfulpalate Adding background image to footer signup form widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 9:17am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .footer-subscribe{ background-image: url('YOUR_IMAGE_URL_PUT_HERE'); background-repeat: no-repeat; backgrou ... meetec Favicon on mobile google searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 9:09am   2 Most recent comment from PenciDesign:Hi,I can see the favicon appears correct on AMP page when access to your site:http://prntscr.com/qlpmgtSo, please wait google update itBest Regards,PenciDesign kvrajanelle Import Demo Data IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 4:03pm   2 Most recent comment from PenciDesign:Hi, Please send me: - Your site admin URL - Your site admin account ( username and password ) - What's demo URL you want to import for your site?And I will take it a look on this help you. Best ... soulfulpalate Change color for 'Subscribe' button on sidebar widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 3:22pm   4 Most recent comment from PenciDesign:Hi,1/ For load more posts button: .penci-pagination.penci-ajax-more a.penci-ajax-more-button:hover{ background-color: #ff0000; color: #ff0000; border: 1px solid #ff0000; } 2/ For button subscribe on s ... koralkahraman quickly scroll problrmClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 3:15pm   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see everything is fine.Can you please send me an URL for this issue?Best Regards,PenciDesign techdesignmiri category name missing on featured posts sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 10:30am   4 Most recent comment from PenciDesign:Hi,Ahh, sorry, I was confused. The slider style 19 doesn't support for display category.You can try with another slider styleBest Regards,PenciDesign manukhera I want to show excerpt but no codes are workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 9:30am   2 Most recent comment from PenciDesign:Hi,Please use element "Soledad Latest Posts" with Grid Layout to display the excerpt.You're using "Soledad Popular Posts" element - this element doesn't support for display the excerpt.Best ... EntrepSecrets Error: There has been a critical error on your website on Customize PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 9:28am   2 Most recent comment from PenciDesign:Hi, Have you tried deactivate all plugins ( except plugins come from the theme and try it again )? If it works, let's enable each plugin to check what's plugin caused this issue. Best Rega ... tnknights Error when wanting to "customize"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 9:27am   5 Most recent comment from PenciDesign:Hi @EntrepSecrets, Have you tried deactivate all plugins ( except plugins come from the theme and try it again )? If it works, let's enable each plugin to check what's plugin caused this is ... Edwin Mooi Mooi search ingredientsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 9:17am   6 Most recent comment from PenciDesign:Hi,You can hide it via Customize > Other Layouts Options > Remove Post ExcerptBest Regards,PenciDesign Nadeem4ul Change Position of Leave CommentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 2:19am   3 Most recent comment from Nadeem4ul:Thank you. Works flawlessly. techdesignmiri on author page, put posts before the author cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2020 at 10:19pm   3 Most recent comment from techdesignmiri:thanks that worked.