Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Mihatron Change Font Size on Post TitlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 11:44pm   3 Most recent comment from Mihatron:Great! Thank you.Didn't noticed that in the "Single Post Options"...About the line-height, I had to go with !important in the .post-entry because it doesn't work.Best,Mihail thewestcoastvegan Recent Posts Thumbnail Image on SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 4:10pm   2 Most recent comment from PenciDesign:Hi,I just checked your site and I found your site has some issues with Javascript - it caused by you're using a plugin to minify all javascript and it caused the error.Please disable the minify j ... thewestcoastvegan Image DimensionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 4:08pm   2 Most recent comment from PenciDesign:Hi,1 & 2/ You can use that image size. The theme will auto resize/crop it to make all your images display good on the site.3/ When you insert images to your posts - I recommend you use larger size - c ... thewestcoastvegan Logo Size and File TypeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 4:02pm   2 Most recent comment from PenciDesign:Hi,With this logo type, I think you can use image with the with is 600px, the height is flexible based on the width, tell with designer remove all white space/transparent space around logo image and u ... Foodreich Content override ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 3:50pm   2 Most recent comment from PenciDesign:Hi,1/ If you removed the template - it will gone and can't get it back.I think you should contact with your hosting provider and ask them about get a backup before some days ago - the day before ... jczechowska86 Categories displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 3:46pm   2 Most recent comment from PenciDesign:Hi,Yeah, that's default order from WordPress itself.If you want to change it, I recommend you use this plugin to change the order as you wantBest Regards,PenciDesign meetec Remove Logo from mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 3:41pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 768px) { #header .inner-header{ display: none; } } Best Regards,PenciDesign lgoh Recent Posts WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2020 at 1:14am   8 Most recent comment from PenciDesign:Hi,1/ It doesn't repeat if your ajax working fine, but it will make your numbers posts to display on "Recent Posts Widget", "Popular Posts Widget"... and some other element doesn't display c ... lgoh Instagram WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2020 at 1:48am   6 Most recent comment from PenciDesign:Great Thank you for your sharing.Best Regards,PenciDesign istorn no images will be loadedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2020 at 2:44pm   2 Most recent comment from PenciDesign:Hi,I see your site is fine now. I think you've figured out about this issue.This issue caused by you've enabled lazyload images from a plugin - just need deactivate it because the theme alre ... Bikash Kumbhar AMP ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2020 at 8:46am   6 Most recent comment from PenciDesign:Hi,Have you disable plugin "Rank Math" as I said?Because I see that page still has duplicate canonical tag.Best Regards,PenciDesign art_jensen Penci PortfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2020 at 1:50am   4 Most recent comment from PenciDesign:Hi,I've fixed this help you. It's small issue with our codes. We will add more this fixed in the next update version of Soledad - no worriesBest Regards,PenciDesign art_jensen Featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2020 at 9:11pm   6 Most recent comment from art_jensen:It worked! :) Thank you very much Penci Design.Kind regardsArtie J ugurege ege Soledad Theme OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2020 at 7:31pm   7 Most recent comment from ugurege ege:Thank you ,  i will be checking in for two weeks then. goodtripvaporizer fb plugin can't fit sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2020 at 3:42pm   2 Most recent comment from PenciDesign:Hi,Please try use widget "Soledad Facebook Page Box" - no need to use embed code from facebook.Best Regards,PenciDesign