Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

m28006 Rating iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2019 at 3:24am   2 Most recent comment from PenciDesign:Hi,We're using a font icon FontAwesome - we don't use image.If you're looking for image - you can search on this siteBest Regards,PenciDesign m28006 penci review pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2019 at 3:22am   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no option to change it.I think you can use 2/10 for 1/5 - It's quite the sameScale from 1-10 better for some other points can be rating.Best Regards,PenciDesign m28006 penci custom slider linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 14, 2019 at 3:12am   4 Most recent comment from PenciDesign:Hi,You're selected to align right - it will align the text & button also.It can't be align like the way you said..Best Regards,PenciDesign c00lstylo Homppage SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 8:16am   13 Most recent comment from PenciDesign:Hi,As I see you've set a max width for your logo on vertical navigation - please remove or change it to bigger value via Customize > Vertical Nav & Hamburger Menu OptionsBest Regards,PenciDesign ngocnhan912 Change post Silder AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 8:13am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign m28006 Heading in Page vs. PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 7:49am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (min-width: 769px){ .penci-page-header h1 { font-size: 50px; } } @media only screen and (max-width: 76 ... m28006 Penci Fancy HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 7:47am   2 Most recent comment from PenciDesign:Hi,The Penci Fancy Heading has option to help you can custom the font size for any element inside it. So if you want to change it, just need change the font size.Best Regards,PenciDesign David_DSB Megamenu option is no longer shownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2019 at 4:37am   2 Most recent comment from PenciDesign:Hi,It seems you have a plugin caused this issue.Please deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue. Best Rega ... ccannes Highlighted product count in shop categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:24am   2 Most recent comment from PenciDesign:Hi,If you want to remove the yellow background only - keep the number, please try add more this code to Customize > Custom CSS: mark.count { background: none; } If you want to remove the product coun ... autorentals Looking For HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:15am   2 Most recent comment from PenciDesign:Hi,I see it still fine - I don't get the issues as you said. It seems you have an add-on of your browsers caused the "red slash" in the middle.Let's check it again.Also, the email social me ... Tommyland Error: the_content functionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 4:08am   2 Most recent comment from PenciDesign:Hi,Can you tell me what's page URL you're getting this issue?Also, please show me a record video for this issue or some screenshots about this.Best Regards,PenciDesign m28006 Featured Image incl. penci rating graphicClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:58am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Justmytravel Mobile version not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:53am   2 Most recent comment from PenciDesign:Hi,As I can see you're using a plugin to caused this issue.Please try deactivate all plugin ( except caching plugin ) - after that, clearly all the cache and check it again.After it work, let ... c00lstylo language translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2019 at 3:40am   2 Most recent comment from PenciDesign:Hi,No - you need to use a multiple languages plugin to create a multiple language site.Best Regards,PenciDesign AndreeaVasile1985 post sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 10:22am   2 Most recent comment from PenciDesign:Hi,Please try do following the guide like we said on the documentation here to fixed that issue.Best Regards,PenciDesign