Public Tickets
EllyStudio
Theme update failedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 7:23am
2
Most recent comment from PenciDesign:Hi,
We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn� ...
mara-z
Elementor dos not work with penci elementsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 7:13am
4
Most recent comment from mara-z:Thank you so much. You are the best. :-)
upsangel
FA Icon is Not Loading Properly on Front EndClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 4:16am
3
Most recent comment from upsangel:v5 works. Thank you!
RABEA862
Does not support the phoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 3:51am
2
Most recent comment from PenciDesign:Hi,This issue caused by plugin has a word "Fusion" in the name. Let's check and disable this plugin for solve this issue.Best Regards,PenciDesign
upsangel
Increase the Paragraph Fonts Size in Single Post ONLYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 11:34pm
3
Most recent comment from upsangel:Found it, it works！ Thank you！
upsangel
Header Not Align to PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 11:33pm
3
Most recent comment from upsangel:Hi there, it works, thank you!
thebeaderchef
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:15pm
2
Most recent comment from PenciDesign:Hi,
We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ...
walekool
Problems with homepage settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:13pm
3
Most recent comment from PenciDesign:Hi,1/ It seems you have a plugin caused this issue.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what&# ...
32GiSA
theme demo missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:10pm
2
Most recent comment from PenciDesign:Hi,It seems you didn't install plugin Penci Soledad Demo Importer.Please go to Appearance > Install Plugins > and install this plugin & all plugins you need for use and try it again.Note: Let ...
congtv89
upload content demo too many timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 12:31pm
2
Most recent comment from PenciDesign:Hi,It seems you've imported full demo - have you read this note before you do that: http://prntscr.com/rs9zx1Best Regards,PenciDesign
TAGC16
Theme AssistanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 12:29pm
4
Most recent comment from PenciDesign:Hi,When your support almost out of date - you will get an email from Envato MarketBest Regards,PenciDesign
tim-nieuwpoort
Google rich result tool - fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 10:41am
3
Most recent comment from tim-nieuwpoort:Ok great thanks for your reply!
tragicomico
updatingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 9:47am
3
Most recent comment from tragicomico:Thanks, the update was successful ;-) yeah!!
rwetherby
Adding Title Text Box to Front PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 8:21am
10
Most recent comment from rwetherby:Wonderful! This worked perfectly! Thank you!
Jessica Joh
Newsletter signup on homepage onlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 2:57am
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors & Options for Header Sign-Up FormBest Regards,PenciDesign