Public Tickets
MARTASE
CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2019 at 8:00am
3
Most recent comment from MARTASE:It works perfectly! Thanks!
ngocnhan912
Error when using Yoast SEOClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2019 at 4:11am
2
Most recent comment from PenciDesign:Hi,Have you use latest version of Yoast SEO & WordPress? If not, let's update it to latest version.Best Regards,PenciDesign
ngocnhan912
Resize ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2019 at 4:03am
2
Most recent comment from PenciDesign:Hi,This theme auto re-size it before display images on the layouts on your site.For insert images to your editor, you can select the size for it hereAlso, you can manage the image sizes default from W ...
ritafant
slider customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 21, 2019 at 3:49am
2
Most recent comment from PenciDesign:Hi,This is featured posts slider, so it will based on your posts data. If you're looking for a custom slider, please use Penci Slider, to config Penci Slider, please do following steps:1/ Make su ...
anujeetshivam
style.css code errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:56pm
2
Most recent comment from PenciDesign:Hi,It's not errorOur style.css file has some CSS to help support for old versions of some browsers. And WordPress can't validate it and WordPress understand wrong it's error. You can i ...
aosmanbas
AMP ExtensionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:49pm
2
Most recent comment from PenciDesign:Hi,By default, Our AMP plugin has the structure link like that. Are you use another AMP plugin/add-on and don't use AMP plugin from our theme?If right, let's remove all other AMP plugin/ad ...
lowcarbnocarb
headers and footersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:42pm
11
Most recent comment from PenciDesign:Hi,I think with this issue, you should contact with Pinterest support and ask them about this. Because we don't know how this code works... We're not author of that code, so we don't kn ...
oa-immo
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:39pm
2
Most recent comment from PenciDesign:Hi,This theme supports for 2 mega menu types: Category Mega Menu and Mega Menu Columns - please check detail hereAnd sorry I don't know a plugin fit with your requirements.Best Regards,PenciDesig ...
ngocnhan912
Banner ads HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:31pm
4
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.Best Regards,PenciDesign
ngocnhan912
Weather API KeyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:31pm
2
Most recent comment from PenciDesign:Hi,It uses for element "Penci Weather" from Elementor & WPBakery Page Builder plugins if you use it.Best Regards,PenciDesign
ranic
Featured ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 9:41am
3
Most recent comment from ranic:OK Thank you!
oa-immo
Tablet / Mobile OptimationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 8:16am
12
Most recent comment from oa-immo:YES thats it
oa-immo
Menu is not displayed correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 8:16am
3
Most recent comment from oa-immo:Thank you - works fine
ngocnhan912
Change comment systemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 3:41am
2
Most recent comment from PenciDesign:Hi,If so, you can disable comment from the theme via Customize > Single Post Options > Hide Post Comment.And use plugin https://wordpress.org/plugins/gs-facebook-comments/ to create facebook commen ...
frogboy93117
homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 3:13am
2
Most recent comment from PenciDesign:Hi,This is not issues related with the theme - this issue caused by your ads you're using doesn't provide for responsive.Let's contact with your ads provider and ask them about this.Bes ...