Public Tickets
NahSab
How Can i Create a Child theme?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2019 at 3:39pm
11
Most recent comment from PenciDesign:Hi,As I checked - your site can't be load the fonts you've uploaded:http://prntscr.com/oq4hasSeem this caused by your SSL.Please try two ways below:1/ Install plugin Really Simple SSL to fix ...
MadkoDesign
AMP not showing on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2019 at 3:31pm
2
Most recent comment from PenciDesign:Replied via email. Please check it.Best Regards,PenciDesign
hannahbergqvist
Recent postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2019 at 2:41pm
3
Most recent comment from hannahbergqvist:Hi - Yes, I realised I had dragged the wrong widget over. Problem solved. Thanks!
EB-Equipment
AMP 'Home' shows posts - not my home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2019 at 2:37pm
6
Most recent comment from PenciDesign:Hi,
If you want to build a static homepage for AMP - I can recommend you deactivate our AMP plugin and use this plugin.
Also, we can't tell that's helpful or not because we can't help ...
thefoghorn
Embedding Inforgraphic CodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2019 at 7:14am
2
Most recent comment from thefoghorn:Please ignore/delete this ticket. I think I found the solution. Regards,Je
Pichigo
activate the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2019 at 2:57am
4
Most recent comment from PenciDesign:Hi @paulinadiana,We've replied your email, please check it. In next times, please create a new ticket - don't put reply for tickets of another people because they will get notice email from ...
Adrianne
H1 tags and SEOClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 7:44pm
5
Most recent comment from Adrianne:You guys are THE BEST. Thank-you as always for your support. I understand now and will get onto fixing. Appreciate your time, cheers!
justshels
Side bar menu imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:48pm
2
Most recent comment from PenciDesign:Hi,That's Soledad List Banners widget.Best Regards,PenciDesign
justshels
Post authorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:21pm
3
Most recent comment from justshels:Thank You!
uyentn88
AP Share Buttons cannot worked with WooCommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:29pm
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.If so, it seems Woocommerce & AP Share Buttons Plugin has something conflict together. We're not author of that 2 plugins, so we can't fix anything in ...
annet137
Advertising bannersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:17pm
7
Most recent comment from PenciDesign:Hi,It's related posts popup will display based on the current posts you're viewing. Currently, there is not supports for display latest posts here, you can check options for filter posts on ...
justshels
Instagram sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 2:03pm
3
Most recent comment from justshels:Thank you very much!
twc2795
Banner code display in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 4:56am
2
Most recent comment from PenciDesign:Hi,The shortcode can working fine on that option.If you put the shortcode here and it doesn't work - that mean your shortcode doesn't work.Have you tried the shortcode inside a post/page edi ...
Karendi
Lazy LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2019 at 3:08am
2
Most recent comment from PenciDesign:Hi,Here is all options for disable lazyload in the theme:
Disable lazyload images on category mega menu on Customize > Logo and Header Options
Disable lazyload images on all layouts, widgets on Cust ...
SonjaVogel91
Menu items look different in editor & real versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2019 at 1:57pm
8
Most recent comment from PenciDesign:Hi,I see you've selected font-weight to 500, please change it to 400 and it will display as you want.Best Regards,PenciDesign