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Public Tickets

slionc Demo installClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:34am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Some of our demos you need to go to Dashboard > Settings > Reading > and make sure your config look like this image - please check it againAlso, for understand ho ... fionarofl Header Font SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:31am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Logo and Header Options.Best Regards,PenciDesign Sushi_For_2 Theme IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:27am   4 Most recent comment from PenciDesign:Hi,I didn't see it from my-end: http://prntscr.com/q5c248Can you please check your site again on anonymous browser to get correct results?Best Regards,PenciDesign frogboy93117 mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 1:36am   3 Most recent comment from frogboy93117:Perfect, this was exactly it. Thank you so much. m28006 Adsense ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 3:31pm   2 Most recent comment from PenciDesign:Hi,No - that's not the code come from the theme. We don't embed any google adsense inside the theme.I see you have a code inside head tag like this: So, please check again option for add cu ... lvanderschraft Loading PhotosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 3:07pm   2 Most recent comment from PenciDesign:Hi, Please follow your previous ticket here:https://pencidesign.ticksy.com/ticket/2222030/ Best Regards, PenciDesign cthood Changing colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 4:01am   4 Most recent comment from cthood:Got it! That works.   yo8phtravel megamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 2:52am   2 Most recent comment from PenciDesign:Hi,Your config is wrong. Please go to Appearance > Menus > on menu items "destinations" > remove child menu items "Europe" and "Asia"Best Regards,PenciDesign huubangbkhn Help me!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 3:14am   17 Most recent comment from PenciDesign:Hi,Unfortunately, we don't provide supports for customization requirements take many time to do. Because we don't enough time to provide support like that for all 25k+ customers using our th ... childintime23 animations and pencisliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 2:50am   4 Most recent comment from PenciDesign:Hi,Of course we need to crop the images you've uploaded to make sure all the images has the same size.If we don't do that, the layouts will look broken because each posts can has each differ ... daxaa options for menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 2:46am   2 Most recent comment from PenciDesign:Hi,Please check this video tutorial to know how the category mega menu worksBest Regards,PenciDesign Michal Holzberg main menu arrowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 4:26pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: body.rtl #navigation ul.menu > li.menu-item-has-children > a:after, body.rtl #navigation .menu > ul > li.menu-item-has-children ... Uffe1 Colour title & date RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 4:07pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .penci-recipe-index-wrap .penci-recipe-index-title a{ color: #ff0000; } .penci-recipe-index .date{ color: #ffff00; } Change color ... AnnDar19 How to get startedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 8:55am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You need to install WordPress on your hosting first.After that, check this video tutorial to know how to install the theme & import a demo you want to use.And chec ... CynthiaGraphics Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 3:10am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't supports for Enable Penci Slider for Homepage & Posts only.We will consider to add more this feature in the future updates.Best Regards,PenciDesign