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Public Tickets

seb-imusic wpbakery upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 1:31pm   2 Most recent comment from PenciDesign:Hi,To update WPBakery, please do following steps:1/ Download latest version of WPBakery Page Builder from this URL - click to download it. 2/ Go to Plugins > All Plugins > deactivate & delete ol ... AUED Parameters Setup in Portfolio layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 8:43am   3 Most recent comment from AUED:Perfect! Thank you ! cleanketolifestyle Display on mobile & desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 7:07pm   9 Most recent comment from cleanketolifestyle:Great that worked. On the new Instagram plug in that I have to use (https://wordpress.org/plugins/instagram-feed/) do you no how to disable pinning on the images. With the other Instagram widget ther ... norwegiannomad The categories does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:49pm   5 Most recent comment from PenciDesign:Hi, Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked.  That makes Instagram images cant' load for your site. No problems, ... martonia Fix unfolded menu on background and more...Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:44pm   2 Most recent comment from PenciDesign:Hi,1 & 3/ You just need go to Posts > All Posts > delete the demo post "Hello World". That's default posts from WordPress, you can remove it.2/ You need to create a menu for your site, please go ... Paavokek Penci recipe showing non-existent nutrition factsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:41pm   2 Most recent comment from PenciDesign:Hi,1/ I've tried to Print your recipe and I didn't see the nutrition facts - check this image: http://prntscr.com/ownjnf2/ For google validate, if you don't have that values, all your ... wstrading Top InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 8:28am   10 Most recent comment from SBpov:Thank you for explaining this. I did the plugin and it's working. But yes, I would definitely prefer a fix on the original theme plugin in the upcoming updates. Less plugins on my site, the be ... BuffaloWeb Video thumbnail does not work for video post formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:48am   9 Most recent comment from PenciDesign:Hi @natassiaashley,You need to use video URL format like this: https://www.youtube.com/watch?v=20WbZFW00ng NOT: https://youtu.be/20WbZFW00ng In next times, please create a new ticket - don't put ... aholderbeke LanguagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:45am   2 Most recent comment from PenciDesign:Hi,You can do that by use WPML or Polylang.For translate static text from the theme, you can use pencilang shortcode like we said on the documentation for this theme hereBest Regards,PenciDesign Adrianne Posts scrolling across topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2019 at 7:22pm   4 Most recent comment from Adrianne:Ok, thank-you, that would be great. Cheers AUED Portfolio inside home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2019 at 3:48pm   3 Most recent comment from AUED:Thanks, I'll follow your advice. Sure it will be fine :-) softmatetr Post Comment form Browser Validation is missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2019 at 3:24pm   4 Most recent comment from PenciDesign:Hi,Ahh, I understand it now.Yeah, that's default from WordPress.If you want to get the alert like that, you can use this plugin:https://wordpress.org/plugins/comment-form-js-validation/Best Regar ... softmatetr theme customization color optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2019 at 1:12pm   4 Most recent comment from softmatetr:hi, thanks for reply. i dont want to change colors. your design colors are excellent. just, it was very usefull if you combined color options on one tab. the other color options can be subtabs inste ... softmatetr disable option for latest posts for homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2019 at 12:57pm   3 Most recent comment from softmatetr:hi thanks for reply. it's worked. i search this option on the homepage options so i didnt find. would you excuse me a little advise for costumization page. your customization page is a little bit ... sabdaawal Subscribe FormClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2019 at 8:19am   2 Most recent comment from PenciDesign:Hi,The subscrible can't be validate on AMP - because AMP doesn't allow for custom javascript. So, currently there is no way to do that.Best Regards,PenciDesign