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Public Tickets

manonvanos Blank product page in WooCommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 12:14pm   7 Most recent comment from manonvanos:Hi,Ok, so according to the debug log it is a problem of the plugin? Cause I deactivated all the plugins except for WooZone and I still got the problem. Then I'm gonna get in contact with them again. ... Hannah Bergqvist LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 10:23am   19 Most recent comment from PenciDesign:Glad when your issues solved.  If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance ... Matthew Seymour Removing slider from search pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 9:21am   5 Most recent comment from Matthew Seymour:That's worked great. Thanks for your help. Sundra Taylor Change LookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 3:40am   2 Most recent comment from PenciDesign:Hi,To do that, please do following steps:1) Install & active plugin Customizer Reset & plugin Customizer Export/Import 2) Go to Appearance > Customize > click to button "Reset" at the top to reset ... seekyourself Multi Page with blog format such as the front pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 3:36am   10 Most recent comment from PenciDesign:Hi,I'm not clearly about your question, can you tell me more about this?Because you always can use category pages to display all posts inside that category - check this image.Best Regards,PenciDesign April installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2018 at 3:00am   28 Most recent comment from PenciDesign:Hi,1/ You can add more this code to Customize > Custom CSS to do that: .penci-image-holder:not([style*='background-image']), .penci-lazy[src*="penci-holder"], .penci-holder-load:not([style*='backgro ... Mohit Behl Featured Slider and Latest PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2018 at 9:40am   4 Most recent comment from PenciDesign:Hi,If so, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign jkraizel delete author and datesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2018 at 3:01am   5 Most recent comment from PenciDesign:Hi @MeghanYost & @pako,Please create a new ticket and our support team will check it help you. Don't put reply for ticket of another people because they will get notice emailBest Regards,PenciDesign pulkitd Facebook live chat IntegrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:48pm   15 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to do that: ul.homepage-featured-boxes .penci-fea-in h4{ top: auto; bottom: 10px; } 2 & 3/ Unfortunately, currently this theme doesn't suppo ... JordanAnna Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:54am   2 Most recent comment from PenciDesign:Hi,I see you have some javascript bugs - this issue caused by you've minified javascript by use a plugin. Let's un-minified javascript and check it again.Best Regards,PenciDesign michele207 Menu not working, slider how shoingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:38am   2 Most recent comment from PenciDesign:Hi,I see you have some javascript bugs. Seem you're minify javascript from WP Rocket plugin - please un-minify javascript from WP Rocket plugin, clearly the cache and check it again.Best Regards,Pen ... jkraizel WPML and Yoast SEO compatibility problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:28am   10 Most recent comment from PenciDesign:Hi,Ahh, sorry I was mistake about the theme. If so, strange because we're using Autoptimize also on Soledad and we didn't get that issue. Just some MB for caching on Autoptimize.Also, I just tried act ... chieu-duong Button in PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:23am   6 Most recent comment from PenciDesign:Hi,Please use bigger image to make it bigger. You're using an image with small size.Best Regards,PenciDesign davdphotography Customizing Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2018 at 3:20am   2 Most recent comment from PenciDesign:Hi,To setup a blog page, please create a page > and select Page Template for it's "Custom Blog Page" ( not set blog page via Dashboard > Settings > Reading )And the blog page will follow layout you s ... crazyadventures Penci Recipe not displaying properly since updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2018 at 9:13pm   2 Most recent comment from crazyadventures:Nevermind, it's my fault. My developer caught it ;)