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Public Tickets

lotl1017 Disable Structured DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2018 at 4:36am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Currently, this theme doesn't supports for disable Structured Data - you should use structured data come from the theme only - because it fit with the theme itself ... decoratarabia my website posts thumbnails been disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2018 at 4:35am   2 Most recent comment from PenciDesign:Hi, All the issues caused by you've enabled lazyload images from Jetpack plugin - let's deactivate it. This theme already supports for lazyload images - so, you don't need to use any lazyload images ... juanramirezc9 WoocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2018 at 4:34am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.You just can go to Plugins > All Plugins > click "Add New" button at the top left > and search "Woocommerce" > and install that plugin.This plugin doesn't required wi ... tableno7 loading timesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2018 at 4:33am   6 Most recent comment from PenciDesign:Hi,I don't know what the hosting you're using - but that's not good when they blocked you from great plugins for improve performance.Ok, you can try with WP Super Cache plugin.https://wordpress.org/pl ... wizardfruit Unidentified PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2018 at 4:01am   2 Most recent comment from PenciDesign:Hi,That's not plugin from our theme - you can remove itBest Regards,PenciDesign alalone Tweeter Widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2018 at 12:48pm   13 Most recent comment from alalone:Okay now it's working, Thanks! PaulmichaelNZ optimising homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2018 at 9:33am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Please add more this code to Customize > Custom CSS to fixed it: body.home #header{ margin-bottom: 0; }Best Regards,PenciDesign sharad247 Penci RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2018 at 7:36am   10 Most recent comment from PenciDesign:Hi,1/ I still can access to your site without any issues. Also, the issues about error 502 come from your server - not from the theme. We have a lot of customers use on shared hosting and it working f ... geijssie penci plugins except for pencil slider not findableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2018 at 3:07am   2 Most recent comment from PenciDesign:Hi,1/ You can see penci shortcodes here - you also can see recipe shortcodes there.2/ You can check this video tutorial to know how to setup your recipe cart & recipe index.Best Regards,PenciDesign banibon Can not create custom menu such as the demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2018 at 12:17am   3 Most recent comment from banibon:Thank you, that was exactly what I needed. vickybarda Remove sidebar in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2018 at 3:28pm   4 Most recent comment from PenciDesign:Hi,Ahh, sorry I was mistake about another theme.If you want to make special posts no sidebar, let's go to Posts > All Posts > edit any post you want to hide the sidebar > scroll down and on "Display s ... amanda_iling woo commerce shopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2018 at 2:56pm   2 Most recent comment from PenciDesign:Hi,By default, woocommerce doesn't support this feature.If you want to do that, you can buy this add-on from Woocommerce:https://woocommerce.com/products/woocommerce-give-products/Best Regards,PenciDe ... liderkuota infinite scroll postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2018 at 12:00pm   6 Most recent comment from PenciDesign:Hi,Can you show me url for this issue?Best Regards,PenciDesign Matthew Seymour Slider text on mobilesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2018 at 5:29am   12 Most recent comment from Matthew Seymour:Hi,Thanks a lot for this. That's fixed it great. I appreciate your help.Matthew Fathey custom Size for posts Excerpt in home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2018 at 5:21am   3 Most recent comment from Fathey:thanksit works like charmthis is the only theme i bought i'll renew its supports