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Public Tickets

brandyk_a Error in Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2019 at 7:27am   2 Most recent comment from brandyk_a:The update of Wordpress solved this issue brandyk_a Error in Wp_Ultimate_Recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2019 at 6:56am   1 Most recent comment from brandyk_a:Hello, the subject of this ticket is wrong Since I cannot modify it, I've opened a new ticket RICHENA HOLBERT Mobile Header ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2019 at 3:55am   2 Most recent comment from PenciDesign:Hi,I see everything display fine on my mobile.So, please check again your site on anonymous browser on mobile to get correct results.Best Regards,PenciDesign roadtofreckles Post body width, sidebar widget sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2019 at 3:41am   2 Most recent comment from PenciDesign:Hi,Can you make your site live and show me URL for that two photos?Best Regards,PenciDesign Johanna Oja Penci Recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 1:58pm   3 Most recent comment from Johanna Oja:Thank you, that's perfect!Johanna umair Social Icons on topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 4:32am   8 Most recent comment from PenciDesign:Hi,Sorry, Topbar doesn't support for display widgets there.Best Regards,PenciDesign stangsvt1 Post date deleteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:26am   3 Most recent comment from stangsvt1:Thank you so much! Awesome theme! bcbell2 comments box not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 3:13am   2 Most recent comment from PenciDesign:Hi,Please check:1/ Go to Customize > Single Post Options > and make sure you don't check to "Hide Post Comments"2/ Make sure you allow for comments - check more on this guideBest Regards,PenciDesign aosuchukwu Gallery slider feature not working in new Word PressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:53am   2 Most recent comment from PenciDesign:Hi,Yeah, currently the new Editor of Wordpress has been removed old gallery..If you want to keep use old gallery, please install plugin Classic Editor to change back your editor to old editor.We will ... bplatel Logo for Vertical Mobile Nav not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2019 at 2:26am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature at this time.. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Smartlinks Mega Menu child childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:34pm   4 Most recent comment from PenciDesign:Hi @abazal,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another people because they will get notice from your reply.Best Regards,PenciDesign thaide EkaterinaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:19am   2 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to fixed that issues: @media only screen and (max-width: 1169px) and (min-width: 961px){ #navigation.menu-item-padding ul.menu > li > a, #n ... rayhintz Social Media marks posts as suspicious when sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:08am   2 Most recent comment from PenciDesign:Hi,I see your site is SSL ready - check this image: http://prntscr.com/m21bu9So, please wait facebook can update it.Best Regards,PenciDesign mytalesoftraveling Home Page Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 4:15pm   6 Most recent comment from PenciDesign:Hi @clairesturz,Please create a new ticket and tell us more detail about your question and our support team will help you. Please don't put reply to tickets of another people because they will get not ... umair Pages Feature Images on SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 3:42am   6 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature as I said before...Best Regards,PenciDesign