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Public Tickets

zenberryketo customize shop pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2018 at 3:41am   2 Most recent comment from PenciDesign:Hi,As I said on my previous ticket: I think you should search for a plugin affiliate for Woocommerce to do that. Because by default woocommerce doesn't support this feature. Best Regards, PenciDesi ... zenberryketo Deleting product pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2018 at 3:37am   2 Most recent comment from PenciDesign:Hi,I think you should search for a plugin affiliate for Woocommerce to do that. Because by default woocommerce doesn't support this feature.Best Regards,PenciDesign lafemmd embedding a formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2018 at 3:19am   2 Most recent comment from PenciDesign:Hi,The theme's style can't affect anything to embed - so, the style of your form based on embed form itself.Best Regards,PenciDesign freshbakeddavid Mega Menu colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 4:02pm   3 Most recent comment from freshbakeddavid:This worked, thank you. yuanhang0206 DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 3:33pm   2 Most recent comment from PenciDesign:Hi,1/ That depend on you. You can hide it or remove it No problems with this.2/ That's Story Book font - you can download it here and use Photoshop to create one for yourself.Best Regards,PenciDesign Oliver Sub Category 404 errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 2:44pm   4 Most recent comment from PenciDesign:Hi,You can use plugin Yoast SEO to do that - check this guide:https://kb.yoast.com/kb/how-to-remove-the-categories-prefix/Best Regards,PenciDesign igp Exclude page/post from searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 8:38am   2 Most recent comment from PenciDesign:Hi,By default, this theme doesn't support this feature.I think you can try with this plugin to do that:https://wordpress.org/plugins/search-exclude/Best Regards,PenciDesign ccannes instagram widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 3:11am   8 Most recent comment from PenciDesign:Hi @eviszlafkai,Please create a new private ticket and give us your admin url and admin account ( username and password  ).  We will take it a look help you.Best Regards,PenciDesign AmDev1 Lazy loadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 3:05am   2 Most recent comment from PenciDesign:Hi, Here is all options for disable lazyload in this theme: Disable lazyload images on category mega menu on Customize > Logo and Header Options  Disable lazyload images on all layouts, widgets on ... Matthew Seymour Restricting related categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2018 at 3:03am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign diegolissoni featured boxes titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 6:28pm   3 Most recent comment from diegolissoni:ok. please do that (meanwhile ill implement it using :before); As well a good idea is to add another design for the feature boxes: with the title beneath them. Several users told me, when I presented ... emmazilke Ads on sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 4:25pm   4 Most recent comment from PenciDesign:That's your issues - It's not issues from usWe don't manage your ads.Best Regards,PenciDesign AmDev1 configurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 4:22pm   9 Most recent comment from AmDev1:Perfect! Thank you :-) osolobo79 LicenceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 3:55pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You just need to make sure at one moment - the activate code just apply for one websiteThat mean: when you move your site from test site to main site, you need to ... dmh724 WPBakery brokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2018 at 7:04am   6 Most recent comment from dmh724:Update: The issue was being caused by Cloudflare's Rocket Loader. The asynchronous loading of javascript was preventing the front-end editor from fully loading.