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Public Tickets

Ajinkya Responsive IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2018 at 4:03pm   2 Most recent comment from PenciDesign:Hi, That's 100% responsive. And you've make it doesn't responsive by set a background image for your topbar. I recommend you remove the background on topbar for small screen by add more this code to ... danielcastelo Error on Checkout PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2018 at 3:32pm   2 Most recent comment from PenciDesign:Hi,Seem that issues come from a plugin from you.Please try deactivate all plugins ( except Woocommerce & plugins come from the theme ) and try it again. After it work, let's enable each plugin to che ... DamienLB Logo Header Padding Top & BottomClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2018 at 3:26pm   3 Most recent comment from DamienLB:Thank you very much for your answer! danielcastelo Mobile: Rug Categories (Left Side bar) over product catalogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2018 at 2:26pm   3 Most recent comment from danielcastelo:Wow. You guys rock!!! Thanks!!! lagista BugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2018 at 4:28am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Header Sign-Up Form" on the sidebar > remove all widget inside that sidebar.Best Regards,PenciDesign CalculatedTraveller BUG Tumblr hyperlink/icon in author menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:28pm   3 Most recent comment from CalculatedTraveller:Very strange because I didn't do anything, perhaps it was a cache issue and it cleared itself out....Thanks for the fast reply... Shlomi Asaf Search console Recipe issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:11pm   2 Most recent comment from PenciDesign:Hi,Yeah, we will add more this feature for recipe in the next update version of Soledad - please wait for itCurrently, that's just warring - not errorBest Regards,PenciDesign multichain SSL Certificate problem.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 11:08am   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Logo and Header Options > Upload your logo for "Logo for Vertical Mobile Nav" to fixed it.Best Regards,PenciDesign Vy Tran [Bug] Single Style for PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 11:02am   5 Most recent comment from Vy Tran:Oh God, I'm so stupid :(( Thank you very much. ckluong3 Menu ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 10:11am   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to config that - It's category mega menu - not primary menu.Best Regards,PenciDesign Freda Lo How to update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:34am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign deadsoil Homepage Layout Magazine Style 1 won´t display contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:29am   2 Most recent comment from PenciDesign:Hi,Please go to:Dashboard > Settings > Reading > and make sure your config look like this image.Customize > General Options > and make sure you didn't check to "Hide Latest Posts on Homepage"Best Rega ... amberpratt3 Website takeover optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2018 at 4:26am   2 Most recent comment from PenciDesign:Hi,Yeah, I think you can do a website like the image you sent me with Soledad.You can enable body boxed & set a background image for your body boxed via Customize > General OptionsYou can set a backgr ... Valeria Changing DomainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 5:03pm   5 Most recent comment from Valeria:Thanks again! Irue secure connection httpsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2018 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please try go to Customize > General Options > on "Background Image for Body Boxed" > select an image and remove it later > and save it again.Also, please upload your logo for vertical mobile nav v ...