Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Jem7 No parent category, only childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 4:00pm   2 Most recent comment from PenciDesign:Hi, Unfortunately, there is no way to do that because wordpress get parent categories data based on the url Best Regards, PenciDesign Rodrigo Eduardo Assalin Páginas AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:35pm   2 Most recent comment from PenciDesign:Hi,Seem you didn't check documentation for Soledad theme. We've said about this hereYou didn't create a menu for your AMP pages WITHOUT use category mega menu.Note that: AMP pages doesn't supports di ... Adrianne Feature imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:29pm   2 Most recent comment from PenciDesign:Hi,When you do that, please clearly the cache and wait for facebook can update itYou can re-scan your posts via https://developers.facebook.com/tools/debug/Best Regards,PenciDesign Adrianne Subscribe optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 11:24am   3 Most recent comment from Adrianne:Sweet, awesome, thanks, I will watch the video and give it a go. Cheers!  Torsten Esser Problems with search function and wordpress customizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 10:50am   16 Most recent comment from Torsten Esser:I thank you very VERY much! :) Have a nice day! :)Best and warmest regards!Torsten JSteiner0104 500 Internal Server ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 9:43am   11 Most recent comment from PenciDesign:Hi,I imported help you that demo.And you don't need to regenerate thumbnails. I did it help you.Best Regards,PenciDesign zhc2016 How to show message “Your comment is awaiting moderation”?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 9:23am   16 Most recent comment from PenciDesign:Seem that's cache issues. I see it work now:http://prntscr.com/jw7obzLet's check again on anonymous browser to make sure you get correct results.Best Regards,PenciDesign DirDec Missing translation since WP 4.9.6 ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:31am   7 Most recent comment from DirDec:Same to you.  BTW, I wrote another 5 stars review for Soledad  ;-) VerenaOtt How to add mailchimp pop up code to headClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2018 at 3:00am   4 Most recent comment from PenciDesign:Hi,If so, you can try add more the code from MailChimp via Customize > Logo and Header Options > Add Custom Code inside tag.Best Regards,PenciDesign WAX33 Crossover on featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 8:04pm   5 Most recent comment from WAX33:That's perfect, thank you! Charnette_Schnabel Checkboxes for commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 6:31pm   4 Most recent comment from Charnette_Schnabel:Please forget my questions to number 1.Thank you for your help with number 2! Ricanda UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 8:54am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593Best Regards,PenciDesign gestug Single Post - Featured Image option no longer appearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 3:24am   2 Most recent comment from PenciDesign:Hi,Please try with:1/ Go to edit a post, and make sure you don't check to hide "Featured Image" - check this image2/ Deactivate all plugins ( except plugins come with this theme  ) and check it again ... Elizabeth Lapite about me image not showing upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 10:11pm   3 Most recent comment from Elizabeth Lapite:Thank you so much!! that was very helpful!! Yael Changing the design on the "Latest Posts" header in homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 7:51pm   5 Most recent comment from Yael:Awesome! Thanks!