Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

danielcastelo Recreate DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2018 at 3:29am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Please go to Customize > Woocommerce Options > and check to "Enable Sidebar on Shop Page"After that, go to Appearance > Widgets > drag & drop widgets "Filter Products ... Audreys_blog Comments in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2018 at 2:33am   3 Most recent comment from Audreys_blog:Woow Thanks a lot PenciDesign ! :)) Ceylan Penci Slider image qualityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 30, 2018 at 2:31am   4 Most recent comment from PenciDesign:Hi, 1/ Please change the code like on this image to make it display origin image you uploaded for Penci Slider. 2/ Please check this image - As I compare the logo, I don't see any different. The log ... shreepsgawde Social Media Header & FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2018 at 4:38pm   2 Most recent comment from PenciDesign:Hi,You can do that by go to Customize > Social Media Options > and let blank any social media you want to hide.Best Regards,PenciDesign schyseth Cookie Law Policy Pop Up Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2018 at 5:50am   5 Most recent comment from schyseth:THANK YOU :-) Problem solved! JoergFL Menu without uppercase and Quote PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2018 at 3:48am   2 Most recent comment from PenciDesign:Hi,1/ Please check option for it via Customize > Logo and Header Options > Turn Off Uppercase on Menu items2/ Unfortunately, currently this theme doesn't support that style for quote posts.Best Regar ... the100companies Images on SiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2018 at 3:25am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.Best Regards,PenciDesign shiramanr recommended photo size and ratio for this themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 29, 2018 at 3:22am   2 Most recent comment from PenciDesign:Hi,You can use images with ratio: 3:2 ( 1170 x 780px ) to get best resultsBest Regards,PenciDesign bonbonnow export settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 4:21pm   7 Most recent comment from bonbonnow:Thanks a lot!! Rodrigo Eduardo Assalin Páginas AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 2:01pm   14 Most recent comment from Rodrigo Eduardo Assalin:Im going to check this.thanks for help. Ticket can be close Mia C Orantes Update issue with Instagram shortcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 9:21am   6 Most recent comment from PenciDesign:Hi,You need to set featured image for this post - currently, this post doesn't exists any featured image - that caused the issue.Best Regards,PenciDesign Jem7 Add a H1 on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 8:52am   13 Most recent comment from PenciDesign:Hi,I did it help you by remove wrapper on the logo.Best Regards,PenciDesign Delphine Renaud logo headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 5:19am   18 Most recent comment from Delphine Renaud:Actually, I just solved the problem by creating a new menu tab with "custom link" instead of "page" :-) kdani10 Problema con el plugin visual compouserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 28, 2018 at 3:37am   2 Most recent comment from PenciDesign:Hi,Please use English in next time for your comments. Because we don't know another languages.For your question, have you try deactivate all plugins and try it again? After it work, let's enable each ... Yael Moving comments section upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 27, 2018 at 5:17pm   3 Most recent comment from Yael:Thanks!