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Public Tickets

Or Amir fonts not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 9:30am   9 Most recent comment from Or Amir:HiIt seems like I was having a cache problem and that's why just one page was showing it wrong, but now everything works.Thanks for the help! ChristinaM1 infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 8:00am   6 Most recent comment from PenciDesign:Hi @ianchin,Infinite scroll appears for all desktop & mobile.If you have issues with this, please create a new ticket and our support team will check it help you.Best Regards,PenciDesign Natiar401 full width imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:58am   2 Most recent comment from PenciDesign:Hi,You can use WPBakery to make a fullwidth row and use background image for that row to create a full width images.Check more on this video tutorial and this video tutorialBest Regards,PenciDesign  edgardhomem Post Social Share WhatsappClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:51am   4 Most recent comment from PenciDesign:Hi,Latest version of this theme is 5.2 - you can see latest version on our update change log listed on the documentation for Soledad herehttp://soledad.pencidesign.com/soledad-document/Best Regards,Pe ... ianusher Load errors when checking mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27pm   2 Most recent comment from PenciDesign:Hi,Seem you did import the demo data and it keep saving on your customizer.Please go to Customize > General Options > on "Background Image for Body Boxed" > select any image in your media library > af ... pacasimiro Sign up form in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:29am   4 Most recent comment from PenciDesign:Hi,That's very strange. Can you send me your admin url and admin account ( username and password  )? I will take it a look help you.Best Regards,PenciDesign Natiar401 Wpbakery builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Unfortunately, but if you want to access to the pre-made templates from WPBakery, you need to buy a license from WPBakery to do that.Because as we said in the documentation, we don't provide any li ... liderkuota Page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:39pm   2 Most recent comment from PenciDesign:Hi,This theme supports WPBakery Page Builder ( Visual Composer ) - You can check the guide here to know how to get it.Best Regards,PenciDesign undyingfire Soledad Food Demo Menu ConfigClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:17pm   3 Most recent comment from undyingfire:Haha I should have RTFM more carefully! Thanks for the quick reply, I see now what I need to do. kwokhermes Featured slide title: text overloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 8:02am   3 Most recent comment from kwokhermes:Thanks for your reply! Followed your instructions and made it :) Vinchive Sidebar, Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 7:12am   4 Most recent comment from PenciDesign:Hi, Yeah, let's do following I said on point 3/ to do that. The image will get from your featured image.  Best Regards, PenciDesign marwan i need to remove image in my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:09am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Main Sidebar" > remove "Text" widget has this banner.Best Regards,PenciDesign jmjoosse Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:52am   2 Most recent comment from PenciDesign:Hi,Currently, this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Vinchive hide featured image from top of the postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 7:30pm   9 Most recent comment from Vinchive:I found the problem, I put an image by a link and got an error in the image from the link and found the link in the post and deleted itThank you so much  Mannenmedia Missing Favicon?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 4:46pm   7 Most recent comment from PenciDesign:Hi,Explain simple is: just need to wait, after some time, the favicon will auto displayedBest Regards,PenciDesign