Public Tickets
Alan Young
Changing image in header bannerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2018 at 9:43am
2
Most recent comment from Alan Young:Hi don't worry I found it now. Thanks
Alan Young
Theme Thumbnail issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2018 at 9:23am
5
Most recent comment from Alan Young:Ok thanks for letting me know :-)
Erica
Site speed very slow and featured photos not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 4, 2018 at 3:21am
2
Most recent comment from PenciDesign:Hi,
1/ Please disable lazyload images from Jetpack plugin. This theme has lazyload images feature from itself. So, you don't need to use any other lazyload images from the plugins.
2/ Please make su ...
AdditakOfficial
Social Icons not showing uoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 3, 2018 at 12:36pm
3
Most recent comment from AdditakOfficial:This worked, and it turned out to be a default plugin i don't even use !!
AdditakOfficial
remove breadcrumbs on post pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 3, 2018 at 12:47pm
4
Most recent comment from AdditakOfficial:I just went into the editor page and removed them altogether, thanks!
Carly
FontsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 3, 2018 at 10:16am
2
Most recent comment from PenciDesign:Hi,I just checked your site and I see it exactly is "Raleway" font on letter A.It displayed exactly what displayed on Google Fonts - I made an test hereBest Regards,PenciDesign
AdditakOfficial
parallax header imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 3, 2018 at 10:01am
3
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign
Joel
Columns in footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 3, 2018 at 2:07am
2
Most recent comment from Joel:Ok I've figured out how to solve this in customising the footer to show three columns. Sorry!
Jonas310398
Change SEO Title and Description for HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 2, 2018 at 5:11pm
4
Most recent comment from PenciDesign:Hi,Strange. I still can see that.Please send me your admin url and admin account ( username and password ). I will take it a look help you.Best Regards,PenciDesign
rachells
There are two dates on blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 2, 2018 at 1:24pm
3
Most recent comment from rachells:Thank you so much for the quick response! I cleared the cache and that solved the problem :)
bghorses
penci slider can't show featured videoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 2, 2018 at 3:09am
4
Most recent comment from PenciDesign:Hi,Currently, this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign
Natiar401
main menu in multilanguageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2018 at 7:57pm
2
Most recent comment from Natiar401:I am very sorry, i Just find my answer... I would like to close this ticket.
emmazilke
Colored box / Different Background colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2018 at 10:23am
4
Most recent comment from PenciDesign:Hi,You can use gallery feature from Soledad to do that ( use Gallery Masonry Style ) - check this video tutorialBest Regards,PenciDesign
alliechynna
theme licenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2018 at 2:39am
6
Most recent comment from PenciDesign:Hi,I activated it help you.Best Regards,PenciDesign
d2bg
Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2018 at 2:26am
2
Most recent comment from PenciDesign:Hi,Please go to Customize > General Options > and un-check to "Enable Retina".You don't need to use that option - this theme already supports for retina. That option will remove soon.Best Regards,Penc ...