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Public Tickets

KumarVarun Header Linking issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 7:19am   10 Most recent comment from PenciDesign:Glad when your issues solved. If you have any more question, let us know.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our ... Shaina Drop down menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2018 at 2:28am   2 Most recent comment from PenciDesign:Hi,If you want to do like this, please go to Appearance > Menus > click on "Custom Links" > fill the URL is "#"And replace with your parent menu items - here is an example: http://prntscr.com/jdxnqmB ... Alex Slider Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2018 at 2:41am   2 Most recent comment from PenciDesign:Hi,This issue caused by you did enable lazyload image from Jetpack - Please deactivate it. This theme already supports for lazyload images, so you don't need to use more any lazyload plugin.Best Regar ... ingridangehrn can't hide social like buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:13pm   4 Most recent comment from PenciDesign:Hi,If so, please check options for this via: - Customize > Standard & Classic Layout Options- Customize > Other Layouts OptionsBest Regards,PenciDesign Geckoroutes Removing default font: RalewayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 10:17am   3 Most recent comment from Geckoroutes:Thanks for the quick reply. In the meanwhile I found the plugin 'Clearfy', which solves this problem perfectly. edgardhomem Primary Menu HeightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 3:25am   7 Most recent comment from PenciDesign:Hi,Please replace the code I sent to this code: #navigation .menu li a{ line-height: 38px;  } #navigation{ height: 40px;  } #navigation.header-2.menu-item-padding ul.menu > li > a, #navigation.he ... Ranti Blog posts not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:22am   3 Most recent comment from PenciDesign:Hi,No - This theme supports Standard Layout already.I think you have a plugin caused this issue. Have you try deactivate all plugins and try it again?If it still doesn't work, please send us:- Your a ... Jonas310398 Change Sidebar WidthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2018 at 2:09am   2 Most recent comment from PenciDesign:Hi, 1/ To do that, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 1170px){ .container.penci_sidebar #main{ width: 75%; } .penci-sidebar-content{ width: 2 ... Michele Adams Theme installation failed.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 1:43pm   2 Most recent comment from Michele Adams:Hi,I managed to figure it out. thank you  Adrianne Instagram connection no longer workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 4:30am   3 Most recent comment from Adrianne:Thank-you. Yes, it seemed to have fixed itself. CheersAdrianne  Juan More than 1 Featured slider on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 4:17am   2 Most recent comment from PenciDesign:Hi, Thank you for purchased Soledad.Can you tell me where do you want to use more than 1 featured slider and your site url? And please make your site live to I can see it. Best Regards,PenciDesign Lovelymess Notification on new commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 3:53am   4 Most recent comment from PenciDesign:Hi, No - It's a plugin from Wordpress.orgMaybe you're logged in by admin account - so you don't received the notification email. This plugin help your readers can check if have any reply.Also, please ... Adrianne Social media - sharing buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2018 at 12:19am   4 Most recent comment from Adrianne:Thank-you, I appreciate the recommendation! Cheers  woenterprises Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2018 at 5:04pm   6 Most recent comment from PenciDesign:Hi,It's not issues from us. The plugins need to makes compatible with the theme. Wordpress has millions plugins - we can't make it compatible with all, so we don't provide supports for 3rd plugins ... silviarehn related postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2018 at 5:02pm   2 Most recent comment from PenciDesign:Hi,Currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign