Public Tickets
Hadey M.
DesignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2018 at 3:27am
2
Most recent comment from PenciDesign:Hi,I think you can use gallery from the theme to create a gallery like this.Check this video tutorial to know how to create a gallery.Best Regards,PenciDesign
GrandeBorracho
Pasting the pop-up sign-up Mailchimp form code in site's HTMLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2018 at 3:08am
11
Most recent comment from PenciDesign:Hi,I mean that:When you paste the code to Customize > Logo and Header Options > Add custom code to inside tag The codes will appears before tag like you want in your previous comment.If it doesn't ...
NeilB4TheKing
Home Page SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 9:55pm
3
Most recent comment from NeilB4TheKing:thanks so much. that's exactly what I needed.
Charnette_Schnabel
Number of posts on homepage in AMP-versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 5:35pm
18
Most recent comment from Charnette_Schnabel:Yeah, thank you! Now it works.
torresj9
LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 4:59pm
2
Most recent comment from PenciDesign:Hi,It should be auto re-size to fit with your screen. Because a lot of logo image in landscape size.You can add more this code to Customize > Custom CSS to resize it like you want:
@media only screen ...
krebbin
Header Background ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:17pm
2
Most recent comment from krebbin:Ok I'm sorry! Found it under Colors for Header ;)thanks!
dmh724
WP BakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:07am
2
Most recent comment from PenciDesign:Hi,We've said about this here - Let's download the package again to get latest version of WPBakery.When you done, remove the old version from WPBakery and re-upload latest version to your site.Best Re ...
dmh724
Images DisappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:02am
4
Most recent comment from PenciDesign:Hi,If you looking for optimize your site - let's do following this guide and remove all other plugins.Best Regards,PenciDesign
conmochila
json_parse_errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 9:34am
12
Most recent comment from conmochila:Thank you very much!!
WA
AMP error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:21am
14
Most recent comment from PenciDesign:Hi @whyanotheraccountcreation,Please create a new private ticket and give us your admin url and admin account ( username and password ). I will check it help you.Best Regards,PenciDesign
the100companies
Instagram Widget not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 5:19pm
6
Most recent comment from the100companies:never mind I have fixed it.
Adrianne
Page for menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 10:59am
5
Most recent comment from Adrianne:THANK-YOU!!!! I had been trying to figure that one out for AGES and wasn't able too, as I didn't understand that bit. I appreciate your help, I have fixed it now. Cheers :)
upsiforget
Font Awesome icons stop workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 4:46am
4
Most recent comment from PenciDesign:Hi,Ah, I just see that FontAwesome5 has changed a lot of classes for icons. So, it doesn't work is normal.Please use FontAwesome version 4.7 for now. We will consider to add more this feature in the f ...
hollywebb7785
shop page won't allow add to cartClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 2:49am
7
Most recent comment from PenciDesign:Hi,1/ Please remove it via Customize > Colors for Footer > Footer Widget Area Background Image2/ To do that, please add more this code to Customize > Custom CSS:
body:not(.home) #logo{ display: non ...
wilsjacq
Home Page OptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 2:40am
2
Most recent comment from PenciDesign:Hi,You can enable sticky sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"Also, on sticky sidebar demo, we're using Standard Layout, you can select this layout via Customi ...