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Public Tickets

Anna Albareda Can't save a categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2018 at 12:10pm   2 Most recent comment from PenciDesign:Hi,Have you try deactivate all plugins and try it again? If it work, let's enable each plugin and check what's plugin caused this issue.Best Regards,PenciDesign tim-nieuwpoort Portfolio itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2018 at 11:30am   7 Most recent comment from tim-nieuwpoort:Super, thank you so much! evergreenawakening E-mail Social Icon Not Working CorrectlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2018 at 8:38am   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Social Media Options > on "Email" field, you need to fill:mailto:[email protected]'ve said about this issue in the description on "Email" field.Best Regards,P ... burroughsc Soledad Tweets SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 7:22pm   8 Most recent comment from gamezornelas:burroughsc:Excellent, I had the same problem and you solved it with your contributionThank you!! Adrianne Posts not showing in the readerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 9:11am   5 Most recent comment from Adrianne:Ok thanks. I have worked on it again last weekend, so I think it is improving but I will check their forums too. Cheers  Niaz Need advice regarding adding a foreign plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 8:36am   14 Most recent comment from PenciDesign:Hi,Sorry but currently this theme doesn't support this feature. You need to edit a lot of file in this theme to do that and it's not take short time to do. So, we don't provider supports for requireme ... zhc2016 backup and restore the theme optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 8:34am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme so far.To do that, please install plugin Customizer Export/Import and Customizer ResetAfter install that plugins, go to Customize > Export/Import > click export to ex ... cureviet TypographyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 8:25am   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see your body text is Roboto - check this imageIt's exactly is Roboto font from google font - no anything wrong here.Best Regards,PenciDesign cureviet Meta DescriptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 8:23am   2 Most recent comment from PenciDesign:Hi,1/ You can remove "written by" via Customize > Quick Text Translation > remove text "written by"2/ Unfortunately, currently this theme doesn't support "time read". We will consider to add more thi ... WA Adsense Auto adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 7:42am   18 Most recent comment from WA:I'm indebted to youI thank you for being patient with us and extremely helpful.I look forward to see this theme stay above the rest.Thank you. laure_b Change "Like" icon at the bottom of postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2018 at 7:27am   4 Most recent comment from PenciDesign:Hi,Moon icon doesn't include in Soledad version 5.1We will update fontawesome to latest version in the next update version of Soledad.Best Regards,PenciDesign kikion Font Awesome not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2018 at 2:52pm   9 Most recent comment from kikion:Ok Thank you! Anders Pico TranslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2018 at 2:36pm   2 Most recent comment from PenciDesign:Hi,Yeah, of course. You can change it via Customize > Quick Text TranslationFor dates, you need to select your language for your wordpress site via Dashboard > Settings > General > Language, also you ... Karen Blog Load timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2018 at 6:17am   11 Most recent comment from PenciDesign:Hi,@karen: I tested your site without maintenance mode and it load quite fast. So, don't worries about that.@Mariana: Please create a new private ticket with your admin url and admin account ( usern ... FraeuleinFernweh General OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 10, 2018 at 8:27am   2 Most recent comment from PenciDesign:Hi,Yeah, you can do that by use Penci Slider. Please do following steps:1/ Make sure you installed plugin Penci Slider, if not, go to Appearance > Install Plugins > and install this plugin.2/ Go to Da ...