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Public Tickets

ccannes updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 3:40pm   3 Most recent comment from TronMedia2015:Try "Child Theme Configurator" plugin to copy your settings to a child theme, then instal the update the way they suggest. fgt196 Updating Theme FailureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 8:34am   4 Most recent comment from PenciDesign:Hi,Because you're doing wrong - that caused this issue.Please go to download page and re-download "All files and documentation"After that, extract this download package, you will get a new folder, ope ... Tal221 LATEST POSTS and instgram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 5:46am   8 Most recent comment from Tal221:works! thank you hagerini Plug-in upload failureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2018 at 3:03am   2 Most recent comment from PenciDesign:Hi,This issue caused by the config from your hosting. Please contact with your hosting provider and requirements them to increase it.Best Regards,PenciDesign ElleTalk Featured Images HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 4:20pm   4 Most recent comment from PenciDesign:Hi,1/ When you do that, your layouts will broken because on the mobile, the screen are too small and it can't be display in one line like on the desktop - That's why responsive design born.2/ About so ... SRose-Weir Removing theme to use on another domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 4:15pm   4 Most recent comment from PenciDesign:Hi,Yeah - It's old domain - it's different with domain for testBest Regards,PenciDesign RapFrancuski Category name on slider style20Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:48pm   4 Most recent comment from PenciDesign:Hi,This categories display there can be has multiple categories - so, you can't apply this feature like on category mega menu.Best Regards,PenciDesign Marisa Padding Beneath MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:18pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: body.page-template-default.wpb-js-composer #header{ margin-bottom: 0;  }Best Regards,PenciDesign tulaconosciroma Vertical Logo on ipadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:12pm   4 Most recent comment from PenciDesign:Don't forget take some time to give us a 5star rating on https://themeforest.net/downloads if you love our themeThank you so much and have a great week,Best Regards,PenciDesign Sabrina Costa Text previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 3:05pm   4 Most recent comment from PenciDesign:Hi,Also, please make sure you didn't check to Customize > Other Layouts Options > Remove Post ExcerptBest Regards,PenciDesign WitnessPerformance My site is borked on SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2018 at 9:27am   2 Most recent comment from WitnessPerformance:Update: fixed. Ftr, I absentmindedly uploaded photos that were too big to the slider. Sabrina Costa Captcha Contact formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2018 at 5:50pm   3 Most recent comment from Sabrina Costa:Done! Thank you! masterjfl How to customize widget styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2018 at 4:54pm   2 Most recent comment from PenciDesign:Hi, To do that, please do following steps: 1/ Add more this code to Customize > Custom CSS: .wpb_widgetised_column.penci-sidebar-content{ width: 100%; } 2/ Go to edit Widgetised Sidebar elem ... pedroapfilho Lazy Loading doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2018 at 4:41pm   2 Most recent comment from PenciDesign:Hi,I see everything on your site fine - lazyload working fine. Check this imageAlso, You don't need to use any lazyload images for this theme because this theme has lazyload images from itself.Best Re ... ccannes how do I add woocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2018 at 4:28pm   2 Most recent comment from PenciDesign:Hi,You can install & activate plugin Woocommerce to do that.You can check more for Woocommerce here - It's quite easy.Best Regards,PenciDesign