Public Tickets
thisbatteredsuitcase
Comment countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2018 at 3:34pm
2
Most recent comment from PenciDesign:Hi,Yeah, some layouts/slider doesn't supports display comment count because it's not enough the spaces to display. Example on some layouts, if we add more display comment count, it will drop a new lin ...
bloggingonabudget
Crawl Errors in Google Webmaster ToolsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2018 at 3:01am
2
Most recent comment from PenciDesign:Hi,Is it your url? If it's not your url, you can ignore it. Seem it's issues with your old links, it doesn't related with our theme because our theme doesn't auto created the 404 urls.Best Regards,Pen ...
RedDisenho
Instagram side widget not retrieving images.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2018 at 1:42am
4
Most recent comment from PenciDesign:Hi,I just update the plugin to latest version and everything working fine now.Best Regards,PenciDesign
monap333
Blog Page LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2018 at 5:34am
4
Most recent comment from monap333:I figured it out! Thanks
Hadey M.
DesignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2018 at 3:27am
2
Most recent comment from PenciDesign:Hi,I think you can use gallery from the theme to create a gallery like this.Check this video tutorial to know how to create a gallery.Best Regards,PenciDesign
GrandeBorracho
Pasting the pop-up sign-up Mailchimp form code in site's HTMLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2018 at 3:08am
11
Most recent comment from PenciDesign:Hi,I mean that:When you paste the code to Customize > Logo and Header Options > Add custom code to inside tag The codes will appears before tag like you want in your previous comment.If it doesn't ...
NeilB4TheKing
Home Page SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 9:55pm
3
Most recent comment from NeilB4TheKing:thanks so much. that's exactly what I needed.
Charnette_Schnabel
Number of posts on homepage in AMP-versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 5:35pm
18
Most recent comment from Charnette_Schnabel:Yeah, thank you! Now it works.
torresj9
LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2018 at 4:59pm
2
Most recent comment from PenciDesign:Hi,It should be auto re-size to fit with your screen. Because a lot of logo image in landscape size.You can add more this code to Customize > Custom CSS to resize it like you want:
@media only screen ...
krebbin
Header Background ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:17pm
2
Most recent comment from krebbin:Ok I'm sorry! Found it under Colors for Header ;)thanks!
dmh724
WP BakeryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:07am
2
Most recent comment from PenciDesign:Hi,We've said about this here - Let's download the package again to get latest version of WPBakery.When you done, remove the old version from WPBakery and re-upload latest version to your site.Best Re ...
dmh724
Images DisappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 10:02am
4
Most recent comment from PenciDesign:Hi,If you looking for optimize your site - let's do following this guide and remove all other plugins.Best Regards,PenciDesign
conmochila
json_parse_errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 9:34am
12
Most recent comment from conmochila:Thank you very much!!
WA
AMP error messageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2018 at 2:21am
14
Most recent comment from PenciDesign:Hi @whyanotheraccountcreation,Please create a new private ticket and give us your admin url and admin account ( username and password ). I will check it help you.Best Regards,PenciDesign
the100companies
Instagram Widget not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2018 at 5:19pm
6
Most recent comment from the100companies:never mind I have fixed it.