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Public Tickets

VargisKhan Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2018 at 1:52am   4 Most recent comment from PenciDesign:Hi,I see that menu is category mega menu now -  not column mega menu.Best Regards,PenciDesign VargisKhan Sub CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 11:24pm   2 Most recent comment from VargisKhan:You can ignore this question and close the ticket please. I worked a way around this by creating a navigation menu instead; rather than displaying the categories. VargisKhan Layout of the theme and websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 9:26am   5 Most recent comment from PenciDesign:Hi,When you update this theme, all the options in Customize doesn't lose - include the Customize > Custom CSS.Best Regards,PenciDesign adelbakhshi Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 4:03am   4 Most recent comment from PenciDesign:Hi,Thank you for your suggest. We sure will consider to add more this feature in the future updatesBest Regards,PenciDesign laure_b Remove certain social network icons on social share below postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 4:00am   4 Most recent comment from PenciDesign:Hi @laure_bee,1/ To hide social sharing icon, example google plus, please add more this code to Customize > Custom CSS: .penci-post-share-box > a:nth-child(4), .list-posts-share a:nth-child(3){ displ ... Carly Link ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 3:57am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .standard-content a, .standard-content .post-entry a, .standard-content a:visited, .standard-content .post-entry a:visited, .con ... Tanja Berkx Change button colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2018 at 3:50am   6 Most recent comment from PenciDesign:Hi,It's a button doesn't come from our theme. But, I still help you on this - other authors on themeforest will doesn't provide supports for this requirements.Please add more this code to Customize > ... frommybowl 502 Bad GatewayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2018 at 1:58am   2 Most recent comment from PenciDesign:Hi,With more than 11k+ customers using this theme, only you have this issue. I'm sure this issue doesn't come from our theme. Have you try deactivate all plugins and try it again?Best Regards,PenciDe ... SimsWorld Retina displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 3:48pm   2 Most recent comment from PenciDesign:Hi,You can disable retina feature - because the theme supports retina from itself.Best Regards,PenciDesign HuesofDelahaye template Formate not showing up like demo formateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 3:47pm   2 Most recent comment from PenciDesign:Hi,1/ For the quote, please go to Customize > Single Post Options > on "Blockquote Style" > select "Style 1"2/ For gallery, please check this video tutorial to know how to config a gallery.3/ You shou ... awilliams08 Page layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 5:09am   5 Most recent comment from awilliams08:Worked. Thanks  kllmediaco customizing social media icons with links to social media accountsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 2:37am   2 Most recent comment from PenciDesign:Hi, You can change it via Customize > Social Media Options.Also, I think you should check documentation for Soledad theme here to know how to config this theme. It's save a lot of time for you & us. ... kllmediaco Can not download demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 2:36am   2 Most recent comment from PenciDesign:Hi,Seem you did do step 1 multiple times - that makes the demos content appears on your menu too long.Also, because you did modified the theme name folder from soledad to another one. This make the cu ... tylerfrat Featured slider/popular postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 2:25am   6 Most recent comment from PenciDesign:Hi,As you can see the order of posts on your popular posts are different with your latest - It's not the same.This appears because when you starts to using our theme, 4 that posts is 4 the most viewed ... Kevin Removing page navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2018 at 2:22am   2 Most recent comment from PenciDesign:Hi,1/ You can enable page navigation number or load more posts via Customize > General Options.2/ If you want to hide page navigation, please copy this code and paste it more to Customize > Custom CSS ...