Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

gsh0cker Can I use my own custom fonts?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2017 at 3:36am   2 Most recent comment from PenciDesign:Hi,To do that, please use plugin Use Any FontThis plugin allow you can use more one custom font from your upload - if you want to use more font, you need to pay.After installed this plugin, go to admi ... priyajust centre boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 4, 2017 at 2:59am   2 Most recent comment from PenciDesign:Hi,1/ Please check this guide to know how to update this theme to latest version.After that, go to Customize > Featured Slider Slider Options > and you will see the option.2/ You can change the copyr ... jailya Portfolio error 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 3, 2017 at 3:28pm   2 Most recent comment from PenciDesign:Hi,We've said about this issues here:http://soledad.pencidesign.com/soledad-document/#portfolioNote: In some cases, the permalink doesn't update for portfolio. If you view a portfolio and got a 404 er ... Esther Social media icons in primary menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 9:56pm   5 Most recent comment from Esther:Hi,I udpated the theme following the guide and your instructions worked like a charm :)Thanks!Esther Esther Subscribe box between the slider and the posts - HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 9:55pm   5 Most recent comment from Esther:Hi,I updated the theme but couldn´t add a Text widget because the Sign-up From one was only for MailChimp, which I don't use :(But I managed to create a widget myself! It is up and running.Thanks!Est ... newsmagnum Need help in customizing the LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 1:20pm   2 Most recent comment from PenciDesign:Hi,1/ If you show the title completely, the topbar can display not look good with the posts has long title. So, we did trim it. Currently, we don't have option to show it completely, we will conside ... TheBlondy Virus found on VirusTotal.comClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 5:16am   2 Most recent comment from PenciDesign:`Hi,Seem it's wrong report. Because I just scan our theme with Kaspersky Internet Security and don't see any issues.One more thing, if our theme has virus, Envato Market will remove our theme from the ... kunxite-rahul Regarding default sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 5:07am   4 Most recent comment from PenciDesign:Hi,You can use Visual Composer to do that.Please check this guide - on "How to config Homepage Magazine Layout by use Visual Composer?".Best Regards,PenciDesign George Is is possible to change category page layout?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 5:04am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.Yeah, you can change layout for your category page via Customize > Category, Tag, Search, Archive Layout.Best Regards,PenciDesign keimpe slider instead of featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 5:02am   4 Most recent comment from PenciDesign:Hi,I understand it now.But, as you can see, if you using featured slider based on posts, of course the image from slider need to based from your posts ( because it's in a query ), and only featured im ... kjlaurio PorfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2017 at 4:32am   2 Most recent comment from PenciDesign:Hi,Seem you did made your portfolio page name is "Portfolio".Please go to Pages > Add New > and create a new page with name is "My Portfolio" and try again.This issues caused by your Portfolio page ha ... TreehouseTruck Removed Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2017 at 12:42pm   3 Most recent comment from TreehouseTruck:Oh my gosh. I had no idea that was in Jetpack. Looking endlessly to remove it! Ha. Thanks so much.Best,Sarah Nick1956 Plugin available?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2017 at 8:15am   4 Most recent comment from PenciDesign:Hi,Sorry but It's not a pluginIt's hard codes HTML from us.Best Regards,PenciDesign Jennifer Polylang plugin, flag positionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2017 at 3:01am   2 Most recent comment from PenciDesign:Hi,Please update your site to latest version and everything will work fine.To update this theme, please check this guideBest Regards,PenciDesign PGPBMeghan Updated Version - No Featured ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2017 at 2:58am   2 Most recent comment from PenciDesign:Hi,I see your site fine:Seem it's issues about the cache or you fixed it for yourselfBest Regards,PenciDesign