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Public Tickets

scottread1234 Trouble with website themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 6:23pm   13 Most recent comment from PenciDesign:Hi, Seem this is a file from Godaddy to create a cache for their wordpress hostings and this file doesn't compatible with Woocommerce plugin. So, you just can use one in two. Thank you for your gre ... Mimi Making box style full width homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 5:33pm   2 Most recent comment from PenciDesign:Hi,You need to disable sidebar on your homepage.Please go to Customize > General Options > and un-check on "Enable Sidebar on Homepage".Best Regards,PenciDesign Mimi Weird text appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 4:37pm   2 Most recent comment from PenciDesign:Hi,This issues caused by you didn't finish the import demo progress.To fixed it, please do following steps:1/ Install & active plugin WP Reset After installed this plugin, go to Tools > WP Reset > and ... Mimi Social Media Icon Under SloganClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 4:03pm   3 Most recent comment from Mimi:I had done that already but they didn't pop. But I just went back and It turns out the social icons were white, that's why I couldn't see them :) Thank you for the quick reply.  bicyclejunkies Mega Menu TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 4:03pm   3 Most recent comment from bicyclejunkies:Thanks Penci, and with your code I was also able to give it a color. ;) This ticket may be closed. PS: the ticksy site is very slow, I also received gateway timeouts. Just, so you know. Marcel 4.0 - Bugs - Search, Sticky Header and Related ItemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 6:50am   5 Most recent comment from Marcel:Hi,thank you so much. This solved all my issues :-)Kind regards fahsaiconnections sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 4:08am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.We will add more this feature in the next update version of Soledad themeBest Regards,PenciDesign Passions Gourmandes rss feed doesn't updatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 3:25am   4 Most recent comment from PenciDesign:Hi,If so, please try with this plugin to make it workBest Regards,PenciDesign GOSCINIAK Featured images not showing on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2017 at 2:51am   4 Most recent comment from PenciDesign:Hi, I think you can try use W3 Total Cache - with me, I think it's better.And note important: You should regenerate thumbnails for your site. Please install & activate plugin Regenerate Thumbnails - ... lisbonLover Big Slider on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 4:48pm   2 Most recent comment from PenciDesign:Hi, It's featured slider style 24, you can select it via Customize > Featured Slider Options.And make sure you're using Soledad version 4.0.If not, let's update this theme to latest version, to do th ... Zuzana Fajmonova missing demos to installClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 4:11pm   17 Most recent comment from PenciDesign:Hi,You can't use that fonts because that fonts doesn't support characters like  ř,š,č ...I think you can try with Open SansBest Regards,PenciDesign srikant page speed issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 4:04pm   4 Most recent comment from PenciDesign:Hi,As you can see on the image you posted.Your site need to wait 4s for get data - It's the time a user ( from location you tested ) connect to your hosting. It's not issues from our theme - you can i ... tim-nieuwpoort Soledad update 4.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 4:00pm   13 Most recent comment from tim-nieuwpoort:Hi,Thank you!I already saw the tutorial. But didn't see the Index shortcode. But I tried another browser, problem solved :)Thanks! cyclopsje Penci RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 1:40pm   4 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to hide it: .penci-recipe .wpml-ls-statics-post_translations, .penci-recipe .nc_socialPanel{ display: none !important; }Best Regards,PenciDesig ... Terje Visual composerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2017 at 11:44am   2 Most recent comment from PenciDesign:Hi,Please check again because version 4.0 doesn't do anything affect to Visual Composer.Make sure you did activate Visual Composer.If it still doesn't work, try deactivate all other plugins and try ag ...