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Public Tickets

Domsmith92 plugin helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2017 at 3:14am   4 Most recent comment from Domsmith92:Hi,I actually somehow seemed to get it to work after deleting and downloading once more and uploading via customization plug-in with .dat files within the last 5 minutes. Thank you. KristyLepin Post excerptsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2017 at 2:52am   9 Most recent comment from PenciDesign:Hi,I found the issues.This issues caused by you're using VC to build your posts by use VC shortcodes - and the posts excerpt will remove all shortcodes inside it. Here is the way to add excerpt for po ... chrisco92 instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 2:29pm   3 Most recent comment from chrisco92:You guys are awesome, thanks !  Anne-Marie Demo customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 8:18am   5 Most recent comment from Anne-Marie:Hi,Hey you were right, one of my plugin caused the problem. Thank you very much for your help,Best regards,Anne-Marie griguk megamenu orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 7:20am   2 Most recent comment from PenciDesign:Hi, To do that, you need to edit the file in this theme. Please do following steps to do that: 1/ Install & activate plugin WPide 2/ Go to admin page > WPide > themes > soledad > inc > modules > a ... mulinaro Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 7:06am   5 Most recent comment from mulinaro:Yeah, that works perfectly! Just tested it – THANK you! Matinl90 demo imposrtClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 3:26am   6 Most recent comment from PenciDesign:Hi,Yeah, you just need to Regenerate Thumbnail to get more speed with this theme.And you don't need to import customizer data anymore.Best Regards,PenciDesign fahsaiconnections Homepage optinClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2017 at 3:22am   2 Most recent comment from PenciDesign:Hi,If you want to add codes to the top of your site, please do like on this image.Best Regards,PenciDesign Megan Configureation ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2017 at 4:35pm   10 Most recent comment from PenciDesign:Hi,Here is what's I see on your site - check 2 images below:http://prntscr.com/gb9htmhttp://prntscr.com/gb9i2xSeem it's issues from the cache - Please clearly the cache ( Press Ctrl + F5 on the browse ... milchblau Category align / change Box styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2017 at 4:00pm   6 Most recent comment from PenciDesign:Ok. No problems. Let's create a new ticket when your site live and I will check it help youBest Regards,PenciDesign alina_malina " About me" widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2017 at 7:17am   26 Most recent comment from PenciDesign:Hi,Have you read the note I written in my previous comment?Note: Maybe you need to change the padding of header top & bottom in Customize > Logo and Header Options to make your header has bigger hei ... willejewellery problems with Widget sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2017 at 2:42am   2 Most recent comment from PenciDesign:Hi,You're using Front-Page like your homepage.And if you using Page Template "Page with Sidebar" - The sidebar position will follow the sidebar position of posts.You can go to Customize > General Opti ... Joris Schoor custom color title boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2017 at 2:32am   4 Most recent comment from PenciDesign:Hi, Please put the custom css to Customize, it's better - all your customizer data will don't lose when you update this theme. If you want to put it to style.css of child theme, please use this code ... abusybeeslife Demo IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2017 at 2:02pm   3 Most recent comment from PenciDesign:Hi,Please go to Customize > Single Options > and make sure you didn't check on "Move Categories, Post Title, Post Meta To Bellow Featured Image"Best Regards,PenciDesign Joris Schoor Change category divider iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2017 at 1:54pm   2 Most recent comment from PenciDesign:Hi, You can change it to circle by add more this code to Customize > Custom CSS: .cat>a.penci-cat-name:after{ transform: none; -moz-transform: none; -webkit-transform: none; border-radius: 50%; ...