Public Tickets
tryambak
ActivationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:54pm
3
Most recent comment from Penci Design:Hi,Please go to Dashboad > PenNews > Active theme and insert your envato code as screenshot http://prntscr.com/n12vzqAfter you finalize and transport to the main, please remove PenNews theme ...
arunung
Where to put the scripts?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:37pm
2
Most recent comment from Penci Design:Hi,Please go to Customize > Logo and Header Options then scrolldown and add script to "Add Custom Code Inside tag" option as screenshot http://prntscr.com/n12npyBest Regards,PenciDesign
bart007
Padding and block alignment issueClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 4:27pm
4
Most recent comment from Penci Design:Hi,It seems that you use about us block and you only show it on mobile.Please add about us block to sidebar right as screenshot http://prntscr.com/n12ise.Best Regards,PenciDesign
tryambak
PLUGIN MISSINGClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 8:57am
5
Most recent comment from tryambak:Thanks so much. Issue resolved. The installation is done form an external source. That's what I was wondering about.
Ivan
LicenseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:50am
2
Most recent comment from PenciDesign:Hi,Yeah, if that's 2 different sites - you still need 2 licenses for itThat's license policy for all items on Envato MarketBest Regards,PenciDesign
jeevjun
Penci block which support featured and non featured image postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:25am
4
Most recent comment from Penci Design:Hi,Please go to Customize > Addtional CSS then add custom css
.penci-image-holder[style*='no-thumb']:before { padding-top: 0 !important;}I recommend you use image default and add al ...
biobasedworld
Scheduled posts not publishing in WordPressClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 1:41am
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...
gregsby14
Post layout - text is below the foldClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 3:14pm
3
Most recent comment from gregsby14:Perfect! Thanks so much!
jeevjun
Image size on postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:54pm
2
Most recent comment from Penci Design:Hi,
Please try go to Customize > Addtional CSS then add custom css to do that:
.penci-single-style-10 .penci-entry-media .post-image{ padding-top: 67% !important;}
You can change padding to ...
pfcatucci
image alt tagClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:37pm
4
Most recent comment from Penci Design:Hi,I checked on your site.It means the images on this page do not have the alt attribute that reflects the topic of your text.not notice you're missing alt. ( http://prntscr.com/n0j4nt )Please c ...
Alysson Lisboa
Bug when changing penci_pheader_ptop valuesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 1:57pm
2
Most recent comment from Penci Design:Hi,Strange, i checked on your site and saw option work fine.Please check video attachement Best Regards,PenciDesign
Cabkaye
ADSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:20am
2
Most recent comment from Penci Design:Hi,Sorry, currently we don't have video tutorial for add management.But, it is easy. You can copy the code from google adsense and put it to anywhere you want the ads display, here is all ad ...
jeevjun
Penci Videos playlist stopped workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 7:47am
7
Most recent comment from Penci Design:Hi,
Please update theme and go to Customize > General Options > YouTube API Key and enter an api key
Please go to https://developers.google.com/youtube/v3/getting-started?hl=en and check this g ...
rnbjunk
404 not working normallyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 18, 2019 at 2:41pm
8
Most recent comment from rnbjunk:We resolved the case thanks to Cloudflare SupportIt was a problem with integration of PWA on the site.Thanks for help. I'll open a ticket for few more question about other issues.
yra3000
Instagram Social LinkClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 17, 2019 at 2:28pm
6
Most recent comment from Penci Design:Hi,
I checked your facebook access tokens on developers facebook.
It seems that your access tokens error as screenshot http://prntscr.com/mz2590,http://prntscr.com/mz25diPlease check aga ...