Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

pcbiti site/page withClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 12:51pm   27 Most recent comment from Penci Design:Hi, Default,  header  have margin bottom is 40px. If you want change  it, please edit home page and edit first row add margin top is -30px. I config help you. Please check video attachement  to kn ... Muhammad Jahangir Attachment PageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:48am   8 Most recent comment from Muhammad Jahangir:Done. closed this ticket now.Thanks Muhammad Jahangir Auto Load PostClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:47am   3 Most recent comment from Muhammad Jahangir:Hi,thanks for help. closed this ticket.thanks again esomarweb Video post issues: no user controls + need different content (header) template styleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:05am   3 Most recent comment from esomarweb:Thanks! kelasings Pennews Fashion Magazine Theme Video ProblemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 3:13am   2 Most recent comment from Penci Design:Hi,Make sure that  you choose post format is video as screenshot http://prntscr.com/mtbvmgAbout header and footer, please send me your screenshot this issue. I will check help you.Best Regards,Penci ... kelasings Adding PatreonClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 4, 2019 at 5:13pm   2 Most recent comment from Penci Design:Hi,Thank you for your suggestion. We will consider to add more this feature in the next update versions of PenNews. I'm not sure it will be added - but, I'm sure we will consider about this. Best Rega ... Velothis iFrameClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 5:52pm   5 Most recent comment from Velothis:I was able to fix it myself, the problem was rooted in theme's general CSS. Also, this kind of service is deplorable and i regret having paid for a product that specified professional support yet afte ... DCBrownLive changing side bar imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 7:49am   4 Most recent comment from Penci Design:Hi,Please go to Customize > Single Post Options then change image with "AD Code For Post Template Style 10" option as screenshot http://prntscr.com/msif9bBest Regards,PenciDesign John Shallo Single Video on Left side of page instead of CenteredClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 2, 2019 at 3:18am   4 Most recent comment from Penci Design:Hi,I checked  on your site and config help you as screenshot http://prntscr.com/ms42nr.Please choose custom width.About Facebook Page Numbers, It seems that Facebook Access Tokens  with your app f ... yagalooTV infinite scrollingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2019 at 3:17pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Single Posts Options, then scrolldown to "AUTO LOAD PREVIOUS POSTS" box and check "Auto Load Previous Post?" option as screenshot http://prntscr.com/mrw2maBest Regards,Pen ... yagalooTV parallaxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2019 at 3:14pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Single Posts Option , then scrolldown  and uncheck "Disable Parallax Images on Single Posts" option as screenshot http://prntscr.com/mrw0ywBest Regards,PenciDesign Akhil_Joseph Feature requestClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 16, 2019 at 9:39am   17 Most recent comment from Akhil_Joseph:Feature request1/ Support for live blog2/ Currently the post show author name, date, comments, can you enable a feature that will add author photo along with name (like this https://prnt.sc/m4bll0)3/ ... amberpratt3 Facebook PostingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2019 at 5:16am   6 Most recent comment from Penci Design:Hi,It seems that  head tag have many element. I fixed on your site .and i check the post on your site on facebook share, it work fine as screenshot http://prntscr.com/mrnpifPlease check it again.Bes ... cidadesemfoco Scroll blockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 28, 2019 at 4:38pm   2 Most recent comment from Penci Design:Hi,Strange, I checked on your site. I don't see this issue on your site.Please video i check on your site: https://we.tl/t-XHYaTRmxhHPlease send me your video  this issue. I will check it again.Best ... pfcatucci hover color social buttonsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 27, 2019 at 2:02am   2 Most recent comment from Penci Design:Hi,Please go to Customize > Addtional CSS, then add custom css to do that: .penci-social-counter.penci-social-counter--style-6 .penci-social__instagram .penci-social__content:before { content: none;} ...