Public Tickets
tryambak
PLUGIN MISSINGClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 8:57am
5
Most recent comment from tryambak:Thanks so much. Issue resolved. The installation is done form an external source. That's what I was wondering about.
Ivan
LicenseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:50am
2
Most recent comment from PenciDesign:Hi,Yeah, if that's 2 different sites - you still need 2 licenses for itThat's license policy for all items on Envato MarketBest Regards,PenciDesign
jeevjun
Penci block which support featured and non featured image postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 2:25am
4
Most recent comment from Penci Design:Hi,Please go to Customize > Addtional CSS then add custom css
.penci-image-holder[style*='no-thumb']:before { padding-top: 0 !important;}I recommend you use image default and add al ...
biobasedworld
Scheduled posts not publishing in WordPressClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 21, 2019 at 1:41am
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...
gregsby14
Post layout - text is below the foldClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 3:14pm
3
Most recent comment from gregsby14:Perfect! Thanks so much!
jeevjun
Image size on postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:54pm
2
Most recent comment from Penci Design:Hi,
Please try go to Customize > Addtional CSS then add custom css to do that:
.penci-single-style-10 .penci-entry-media .post-image{ padding-top: 67% !important;}
You can change padding to ...
pfcatucci
image alt tagClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:37pm
4
Most recent comment from Penci Design:Hi,I checked on your site.It means the images on this page do not have the alt attribute that reflects the topic of your text.not notice you're missing alt. ( http://prntscr.com/n0j4nt )Please c ...
Alysson Lisboa
Bug when changing penci_pheader_ptop valuesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 1:57pm
2
Most recent comment from Penci Design:Hi,Strange, i checked on your site and saw option work fine.Please check video attachement Best Regards,PenciDesign
Cabkaye
ADSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 2:20am
2
Most recent comment from Penci Design:Hi,Sorry, currently we don't have video tutorial for add management.But, it is easy. You can copy the code from google adsense and put it to anywhere you want the ads display, here is all ad ...
jeevjun
Penci Videos playlist stopped workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 20, 2019 at 7:47am
7
Most recent comment from Penci Design:Hi,
Please update theme and go to Customize > General Options > YouTube API Key and enter an api key
Please go to https://developers.google.com/youtube/v3/getting-started?hl=en and check this g ...
rnbjunk
404 not working normallyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 18, 2019 at 2:41pm
8
Most recent comment from rnbjunk:We resolved the case thanks to Cloudflare SupportIt was a problem with integration of PWA on the site.Thanks for help. I'll open a ticket for few more question about other issues.
yra3000
Instagram Social LinkClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 17, 2019 at 2:28pm
6
Most recent comment from Penci Design:Hi,
I checked your facebook access tokens on developers facebook.
It seems that your access tokens error as screenshot http://prntscr.com/mz2590,http://prntscr.com/mz25diPlease check aga ...
pfcatucci
Penci InstagramClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 16, 2019 at 6:56pm
4
Most recent comment from Penci Design:Hi,thank your for your all feedback.It is small this issue on our code. I fixed it help you on your site. Please check it again.I will add more this fix to the next update version of PenNews.Best Rega ...
mag364
Frontend Publishing ProClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 16, 2019 at 6:30pm
2
Most recent comment from Penci Design:Hi,We've bought extended license from Frontend Publish Pro - so, you can use it legal. We've said more about this here. you can only install, active and using it.Because as we said in the d ...
jeevjun
Speed on mobileClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 16, 2019 at 2:16am
4
Most recent comment from Penci Design:Hi,I checked your site with gtmetrix .I saw PageSpeed Score is 97, YSlow Score is 75. and check your site on google pageSpeed Insights, i saw speed score on mobile is 54, speed sc ...