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Public Tickets

jijiart blog post discription wordsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2022 at 5:41am   3 Most recent comment from jijiart:OK! Thank you so much!! jijiart How to set meta descriptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2022 at 5:11am   8 Most recent comment from jijiart:Ok Thanks!!! Lella Header on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2022 at 12:34am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 960px) and (min-width: 768px) {    body #navigation .menu {   ... shutterbulky customized them not updated properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 17, 2022 at 12:09am   9 Most recent comment from PenciDesign Supporter:Hi,You should keep disabling the Ezoic Optimization and follow Soledad Page Speed optimization here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. tim-nieuwpoort Pin buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2022 at 10:45am   9 Most recent comment from PenciDesign Supporter:Hi,This featured still in the development list and is not available in this update.Regards,PenciDesign. cdaubren Mobile Menu Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2022 at 9:54am   5 Most recent comment from cdaubren:Works now, thanks! moonlightmuse Countdown widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 16, 2022 at 8:57am   4 Most recent comment from moonlightmuse:Ah now it is suddenly working again! Resolved without any reason. Please note this glitch to iron out in new updates? Thanks so much! Love this theme and support! :)Have a great day! Rae nekark theme customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 8:21pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a Featured Categories Style 11. You can change it at dashboard → Posts → Category: select the category you want to display → Select Featured Layout for Magazine Layout.Regards,PenciD ... yizhe123 hentryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 8:14pm   2 Most recent comment from PenciDesign Supporter:Hi,You can read the document about your question here: http://microformats.org/wiki/hentryRegards,PenciDesign. littlepellizza Youtube bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 8:11pm   4 Most recent comment from PenciDesign Supporter:Hi,You can use the cache functions, but you need to disable all the optimization and lazyload features.Regards,PenciDesign. geonikpal96 Load more problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 8:05pm   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please turn off the JS file optimization & Lazyload feature on the LiteSpeed cache plugin then try to check again.Regards,PenciDesign. mblessing1989 Vertical Mobile Navigation Icon ColourClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 4:01pm   5 Most recent comment from mblessing1989:Perfect.Now works as expected.Thank you! Elodie Image loading very slowlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 10:34am   10 Most recent comment from Elodie:Hi,It seems that the images load much faster since the last update of the theme.As far as I'm concerned, this ticket can be closed.Thank you.Elodie omisist Speed Optimization (SG Optimizer suggestion)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 9:51am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL. I'll check this issue.Also, you should read the document about the problem here: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesi ... marcdegalan Images & alt tag displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 6:03pm   2 Most recent comment from PenciDesign Supporter:Hi,The information displayed below the image is the image caption, not the alt tag. Please read this article to understand how to use it: https://www.wpbeginner.com/beginners-guide/how-to-add-caption- ...