Public Tickets
Arturo AR
Single Post TemplatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2021 at 9:29am
11
Most recent comment from PenciDesign Supporter:Hi,The problem because you've not enabled the featured image on the single post. I've logged in then enable this featured at Appearance → Customize → Single Posts → General: uncheck Hi ...
dillonwalsh
Sticky FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2021 at 3:57am
3
Most recent comment from dillonwalsh:That was fast service AND perfect fix, thank you so so much!!!
LensAbroad
photosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2021 at 3:12pm
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket you've created. Please don't create/post duplicate content on multi-ticket.Regards,PenciDesign.
cherde
Featured Images Not Loading (2)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2021 at 5:40pm
5
Most recent comment from cherde:I found the problem - and it was entirely caused by myself:In my child theme I was using a slightly modified version of content-list.php which is no longer working with the current version of soledad. ...
Majicooo
Social Icon Header and FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2021 at 12:10pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Social Media: you can enter/select the social media you want to display here.Regards,PenciDesign.
MattMadsen
I can not publish or view my article?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2021 at 10:40am
2
Most recent comment from MattMadsen:Never mind! I found a solution to that :)
pmwikya
Images Not ShowingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2021 at 9:30am
2
Most recent comment from PenciDesign Supporter:Hi,
From Soledad version 8.0.7 - we added a new section/options inside Customize for help you can optimize the site speed - It's easier & better than before. The plugin Penci PageSpeed Optimizer ...
nwnuyhs
Theme translation file not updatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2021 at 6:25am
4
Most recent comment from nwnuyhs:Thank you very much, I found this plug-in translation you recommended to be super useful
balaji_profitcast
Font and footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 5:40pm
15
Most recent comment from balaji_profitcast:Hi,Thank you. All the issues have been resolved. Really appreciate your patience in answering all my questions in a detailed and clear manner. Thank you once again for all the help.Regards
ajghor
No pictures loadedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 3:53pm
7
Most recent comment from ajghor:Hi,It's working now. Interestingly, I have already cleared the cache, but before reinstalling Penci Shrotcode...Anyway, thank you for your help.Great support as always!
javisromo
Imagenes no se carganClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 3:16pm
3
Most recent comment from javisromo:Gracias con la actualización del plugin, se ha solucionado.
cryptersoft
ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:25pm
9
Most recent comment from cryptersoft:Thank you!
bobradcliff
Images Missing From WebSite After 8.0.8 UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:18pm
8
Most recent comment from bobradcliff:Thank you. All seems to be working perfectly now.
Elodie
Image not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:36pm
9
Most recent comment from PenciDesign Supporter:Hi @Douglas Cooper,Please create a new private ticket with a WordPress admin account.I'll check and help you config.Regards,PenciDesign.
fioridizuccaimmagine
Translate Shortcode pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:33pm
18
Most recent comment from PenciDesign Supporter:Hi,Yes. Just search all text with 'pencidesign' the replace it with 'penci-portfolio'.Regards,PenciDesign.