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Public Tickets

Alexishmbrt Logo on sticky headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2021 at 2:11am   3 Most recent comment from PenciDesign:Hi,And if you want to enable the logo on the sticky header on other header styles, Please send me your WordPress site admin URL and admin account ( username and password  ). I will help you do that w ... Stefanie Dehler PerformanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2021 at 1:33am   2 Most recent comment from PenciDesign Supporter:Hi,After you installed the Soledad theme, please clear all the site cache then try to use our PageSpeed Optimizer plugin by following the document here: https://soledad.pencidesign.net/soledad-documen ... boubue Envato Market pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2021 at 1:22am   4 Most recent comment from PenciDesign Supporter:Hi,Here is your file. Please download and install it.Regards,PenciDesign. fuse2marketing Custom Colors for Individual CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 27, 2021 at 1:19am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can change the color for each Category box by using the Elementor Page Builder plugin. Add the Featured category then change the heading color at Block Heading Settings:Regards,PenciDesign ... tim-nieuwpoort Update WP and themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2021 at 10:51am   3 Most recent comment from tim-nieuwpoort:Thanks! Guido Devos Use Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2021 at 9:46am   2 Most recent comment from PenciDesign:Hi,As I can see you've lost the customization data.Have you used the child theme before? If yes, let activate again the child theme.Best Regards,PenciDesign Guido Devos Use Soledad Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 2:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to site dashboard → WooCommerce → Settings → Payment: select Direct bank transfer then fills out your information here.Regards,PenciDesign. jimfarg insert icon in menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 10:28am   7 Most recent comment from jimfarg:thank you rajkumaar Sidebar & bannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 6:07am   2 Most recent comment from PenciDesign Supporter:Hi,1. Your home page was built with the Elementor page builder plugin, so please edit the sidebar area by editing this page with Elementor, 2. Please go to Appearance → Customize → Logo & Header � ... graduatetacoma error code on event carousalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2021 at 1:46am   2 Most recent comment from PenciDesign:Hi,As you can see on the warning message - it's an issue with the plugin "The Events Calendar"You can contact the author of this plugin and ask them about this.One other solution is to disable th ... Dani Categories in mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 12:21pm   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support displaying child category as the row instead of columns, We'll consider and try to implement this feature in the future updat ... Guido Devos Use of Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 9:49am   2 Most recent comment from PenciDesign Supporter:Hi,Please remove the Menu items visibility control then install the If menu plugin here: https://wordpress.org/plugins/if-menu/You can add multi display conditions by using this plugin for the menu it ... pinvestaw unable to upload missing cssClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2021 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi,The problem because you've uploaded the wrong theme file, please extract the zip file, find and file name "soledad.zip" then upload it again.You can read the detailed document here: https://so ... fra18 Critical CSS Tool Multiple WebsitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 5:11pm   3 Most recent comment from fra18:WOW I opened the ticket exactly 3 minutes ago!Thank you so much for the quick reply! ;) ferdychan header mobile version search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 3:30pm   5 Most recent comment from ferdychan:noted and thanks. i hope this bug will fixed on the next version