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Public Tickets

Thomas Grah Page speed excessive dom sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 1:20am   4 Most recent comment from PenciDesign Supporter:Hi,1. I'm checked your site from Asia, but the location doesn't affect the result on Google PageSpeed,2. I'm still have not found the DOM Size issue on your site:3. About the DOM size, ... Rebbi Google FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 6:06pm   4 Most recent comment from PenciDesign Supporter:Hi,In this case, you should use the font of Google from their host. It is fast & stable then uploaded to your hosting because Google delivers their font via many CDN servers in the world.If you want t ... Rebbi font size drop down menu & main side barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 4:47pm   9 Most recent comment from Rebbi:Thank you! I  have overridden it and now it works. nwnuyhs When I logged out, the navigation menu on the PC side disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 1:54pm   2 Most recent comment from nwnuyhs:HELLO，Now ,the the pc menu returns to normal,dou don't need to reply me PhilDufour Custom Register FormClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 5:01pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. You can modify the registration form content on the popup content event you use the external plugin, but you can change this style by going to Appearance → Customize → TopBar → Colors: L ... tvthanhlou Login function doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 4:44pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that some JS files still load the old version. Please clear your site cache on the WordPress/Server/Cloudflare then check again.Regards,PenciDesign. burk2000 Photographs Not SHowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 4:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Yes. The new Soledad version already has Lazyload features similar to the Smush plugin, so you need to turn off this feature on Smush or another plugin.Regards,PenciDesign. nwnuyhs What is the difference between using elmentor and not using elmentor?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 8:13am   3 Most recent comment from nwnuyhs:I understand what you said,thank you  very much. mmpaija menu text alignment in vertical menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 7:04pm   11 Most recent comment from mmpaija:works like a charm. Thank you! bobradcliff Penci Slider Image Missing After 8.0.7 UpgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 6:54pm   10 Most recent comment from PenciDesign Supporter:Hi,If you don't use the Penci Portfolio feature, please disable this plugin. I've logged in to disable it & clear all the site cache. Now all the links under the Portfolio menu working prope ... nwnuyhs When update to vison 8.0.7 Customization options are slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 12:22pm   4 Most recent comment from nwnuyhs:OK Looking forward to your new version to optimize the custom setting items creamsbeauty Photos and Headerlogo not showing since updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 9:36am   3 Most recent comment from creamsbeauty:I deactivated Autoptimize and it worked, thank you very much!! Susana65 Problème new update 8.0.7Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 7:31am   3 Most recent comment from Susana65:Hello Thank you very much for your very quick reply! I updated the plugin and now it works. I'm going to put a little note to remind me of this procedure for the next update!I wish you a good da ... bakab Forum page widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 7:10am   5 Most recent comment from bakab:Thanks PhilDufour Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2021 at 3:48am   14 Most recent comment from PhilDufour:Thanks.