Public Tickets
tdkevin
About Top search boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2021 at 4:43am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.pcheader-icon.penci-top-search { position: relative;}
.show-search,.sticky-wrapper:not(.is-sticky ...
tdkevin
mobile-menu and submit buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 3, 2021 at 1:54am
5
Most recent comment from tdkevin:Thanks!
djlefave
Elementor Single Post Template Transparent HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2021 at 7:00pm
4
Most recent comment from PenciDesign Supporter:Hi,Please add this CSS code:
#navigation,#header .inner-header,.penci-header-trans .sticky-wrapper:not(.is-sticky) #navigation { background-color: transparent;}
.is-sticky #navigation,.penci-hea ...
Larice-One
W3 TOTAL CACHE ERRORClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2021 at 4:57am
6
Most recent comment from Larice-One:Hi again! I disable Render "base64" for images and now is solved. Thanks a lot for all your help.Best,Zol
nsanto
critical.exe fileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2021 at 12:04am
12
Most recent comment from PenciDesign Supporter:Hi @sadam,Please follow the instruction to get your purchase code:Log into your Envato Market account.Hover the mouse over your username at the top of the screen.Click ‘Downloads’ from the drop-do ...
CalculatedTraveller
RSS Feed not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2021 at 8:58pm
2
Most recent comment from PenciDesign Supporter:Hi,Our theme doesn't affect your site RSS feed.Please install the GN Publisher plugin here: https://wordpress.org/plugins/gn-publisher/ then check again.Regards,PenciDesign.
rtblogger
Looking for the Homepage fileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2021 at 1:16am
3
Most recent comment from rtblogger:Thanks for the feedback. Please feel free to close this ticket
Korgzero
Remove shopping cart iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2021 at 12:36am
5
Most recent comment from Arturo AR:Thanks for your answer! You're the best!Regards,Art
msutyler2
2 sidebar blog/article postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 1, 2021 at 12:10am
16
Most recent comment from PenciDesign Supporter:Hi,There is no one has any problem with Google Analytics after update this theme, but there're many users who have a problem when using W3 Total Cache + Google Analytics.Please try to disable the ...
koulpeeplz
Soledad Theme - Media LibraryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2021 at 11:18pm
1
Most recent comment from koulpeeplz:.
senses
Pie Chart Reviews settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2021 at 8:22pm
3
Most recent comment from senses:Yes, that is a good solution - thanks, the code worked!
jamiecooksitup
Mobile OptimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 2, 2021 at 10:01pm
6
Most recent comment from jamiecooksitup:So it turns out that the slowness was because of the WP Fastest Cache plugin in the tutorial. The screenshot shows the option that was slowing down mobile loading. After disabling that option, mo ...
rtblogger
Comment Count Showing Zero With ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2021 at 2:19pm
7
Most recent comment from rtblogger:Thank you so much! You theme is amazing (it has improved our pagespeed score) and your support is incredible. Appreciate it.Please close thread.
rtblogger
Post Comment Count stuck at ZeroClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2021 at 12:11pm
7
Most recent comment from rtblogger:Thank you. Your fix helped. Please close thread.
rtblogger
Different Featured Sliders For Desktop/MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 31, 2021 at 12:11pm
5
Most recent comment from rtblogger:Thank you. This helped. Please close thread.