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Public Tickets

Lightning822 How to show the post review as outside count?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2022 at 5:10am   2 Most recent comment from PenciDesign Supporter:Hi,1. The post view feature is already included in Soledad, so you needn't install any plugins. And the post view count algorithm of Soledad is different from other plugins, so you will see the d ... Stinna Different pagespeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2021 at 8:08pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, if you want to improve the page speed score on the mobile, please follow these steps:1. Go to Appearance → Customize → Speed Optimization → General & Lazyload: ch ... La-Ness Albert Problem with width of elementsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2021 at 5:34pm   15 Most recent comment from La-Ness Albert:Hello,as said before I do not refer to the popular posts widget within the sidebar (which is shown in your screenshot) - there everything is fine. My problem concerns the Penci Block I have created ... Elodie Titles not displaying on sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2021 at 2:53am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-slide-overlay .penci-mag-featured-content {     opacity: 1 !important; }Then clear all the si ... planetorlando import demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2021 at 9:52am   3 Most recent comment from planetorlando:Thanks for the response.  It was actually an issue on our server and not the theme ssdfdsfds Membership pluggin?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2021 at 3:27pm   2 Most recent comment from PenciDesign Supporter:Hi,Soledad is compatible with almost all WordPress plugins, so you can install any plugin you need (included Ultimate Membership Pro).Regards,PenciDesign. CEC2322 Ads not appearing.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2021 at 5:40am   4 Most recent comment from CEC2322:Hey there,Thanks for the information. It worked!!!Sincerely,Eric vutruongdat Insert Adsense ads in the middle of an article's photo collection?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2021 at 9:15am   7 Most recent comment from vutruongdat:Thanks for your guidance, I did it. A great day!I used my code like below for the 2 display locations in the photo gallery. I would like to write it here so that someone (who has the same situation as ... Lightning822 Import different Demo in one websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2021 at 6:50am   2 Most recent comment from PenciDesign Supporter:Hi,1. Unfortunately, you can't import a single demo page. You can install & use the Elementor plugin, create a new page, then search & insert a single template/block as the screenshot below:2. Th ... Stinna Devtools error?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2021 at 11:36pm   2 Most recent comment from PenciDesign Supporter:Hi,This is an error from your installed plugins or the browser add-on, not come from Soledad theme.Please check your site again.Regards,PenciDesign. nwnuyhs Why is the imported demo different from the demo site?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2021 at 6:15pm   3 Most recent comment from PenciDesign Supporter:Hi,Can you send me your problem detail and site URL?Regards,PenciDesign. Susana65 woocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2021 at 12:32pm   4 Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add this option in the future theme update.Regards,PenciDesign. La-Ness Albert Add spacing between post section and sidebar in mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2021 at 1:43am   4 Most recent comment from PenciDesign Supporter:Hi,Please view this video below to understand how to control the element width and spacing on Elementor.Regards,PenciDesign. LauraBeat Change Category TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2021 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Category, Tag, Search, Archive: check to Remove "Category:" Words on Category Pages option.Regards,PenciDesign. Forest810 Soledad Instagram Feed ConfigurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 27, 2021 at 9:50pm   7 Most recent comment from Forest810:HI! Thank you so much! It seems to be alright. I put your feed on top bar :) https://tygrysypodrozy.pl/ In a fact i had a smash balloon feed so that was a problem :)