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Public Tickets

ssdfdsfds Post with full page screen?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2022 at 3:27pm   5 Most recent comment from ssdfdsfds:great! isidore_clem penci post views countClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 9, 2022 at 3:00pm   18 Most recent comment from PenciDesign Supporter:Hi,The PenNews theme doesn't have any similar issue with the Cronjob like to your site, so there are no options to change/improve here, the problem from your server/hosting doesn't work prop ... littlepellizza video block in main pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 4:05pm   9 Most recent comment from PenciDesign Supporter:Hi,If you want to add under the latest news or categories, you need to build your homepage with the Elementor/WPBakery plugin.Regards,PenciDesign. tom5454 Change color text paragraphClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 12:31pm   3 Most recent comment from tom5454:Thank you I did not know these additional tools for customization there.it works. Thank you for your quick response ! pierreto007 Alert Suspected exploit file with WPBakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 5:14am   3 Most recent comment from pierreto007:Thanks! PhilDufour Remove the title pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2022 at 5:39pm   3 Most recent comment from PhilDufour:Ok. Disable header to disable the page title . It´s done and it works ;)Thanks. ssdfdsfds Update Soledad Version 8.0.9Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2022 at 5:25pm   18 Most recent comment from ssdfdsfds:great! thank you. Elisa Steffes How can I remove the "read more" button from the home title box?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2022 at 4:43pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Other Layouts: uncheck the "Add "Read more" button link" option.Regards,PenciDesign. Angela Puzzolanti Blog post not showing - only featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2022 at 12:19am   2 Most recent comment from Angela Puzzolanti:Sorry - you can close this ticket. I'll try adding them back in later.I removed all the links and it is working fine. Sorry again. Thank you zirkovic77 problem with slidesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 6, 2022 at 8:15pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the page you've set as homepage with WPBakery Page Builder Settings, then add the Penci Slider element and select the Slider you've created like the screenshot below:You shoul ... Sylwia K TranslatePress - language switcher not working on sub pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 5:11pm   2 Most recent comment from PenciDesign Supporter:Hi,Soledad follows the standard development guide of WordPress so we can make sure this is not the problem of our theme and our customer doesn't have a similar issue before.In this case, please c ... Dani Hide codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 3:29pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, you can't do it with WordPress.If you want to hide everything about WordPress, you should use the Hide My WP plugin here: https://codecanyon.net/item/hide-my-wp-amazing-security ... Dukehuynh How to fix the logo on the nevigation menu on the phone?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 11:23am   3 Most recent comment from Dukehuynh:Hi,Thank you for your quick support. I did it.Best Regards, La-Ness Albert Demo About Page Quote SectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 10:40am   11 Most recent comment from La-Ness Albert:Perfect, I used the shortcode you sent me from the demo and now it works in the Text Editor!Many thanks :) huynen LCP issue with our blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 7:18am   5 Most recent comment from huynen:Hi, thank you, I missed your reply, so apologies for the late response. I unchecked all 'disable'  items as you mentioned and it improved! Thanks!