Public Tickets
Thang Nguyen
support about mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 8:08pm
9
Most recent comment from PenciDesign Supporter:Hi,I've edited your site by clear all site cache.Please check.Regards,PenciDesign.
firosyd
PWA with AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 7:14pm
14
Most recent comment from firosyd:Thank you so much!Regards
Freddyt0709
Facebook Social SharingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 6:42pm
4
Most recent comment from PenciDesign Supporter:Hi,The Yoast SEO plugin doesn't render the Open Graph image tag, so I've configured the social share by installing the Open Graph and Twitter Card Tags plugin. This plugin is compatible with ...
FatHummus
YouTube GlitchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 11:22am
2
Most recent comment from PenciDesign:Solved in the private ticket from you:https://pencidesign.ticksy.com/ticket/2844553by check to Customize > Speed Optimization > PageSpeed Optimizer > and check to "Disable lazyload iframe from PageSpe ...
LetsCook89
YouTube Video not responsive?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 10:56am
7
Most recent comment from PenciDesign:Hi @FatHummus,Please create a new ticket and give me more detail about this and we will check it to help you. Please don't put a reply to the tickets of other people because they will get a notif ...
Sovietovic
Links are not displayed in grid layout on homeageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 5:37am
5
Most recent comment from Sovietovic:Thanks PenciDesign,That worked nicely
Paxos Magazine
size textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2021 at 2:42am
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Logo & Header > Mainbar & Primary Menu > Font Size for Menu Items Level 1Best Regards,PenciDesign
twoticketsporfavor
Multiple issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 5:51pm
5
Most recent comment from twoticketsporfavor:All working now. Thank you! Awesome support as always! Michael
ernestorocco
Auto loadClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 8, 2021 at 3:59pm
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your site login credential in a PRIVATE reply. I'll log in and check your site config.Regards,PenciDesign.
rayray493
URL Generation/404 ErrorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 12:02pm
3
Most recent comment from rayray493:That's great - I have done that. Thank you for your help!
dzviva
refundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 9:56am
4
Most recent comment from PenciDesign Supporter:Hi,Please keep waiting. I'll forward your request to my leader.Regards,PenciDesign.
homedude0
Enable AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 4:02am
17
Most recent comment from PenciDesign Supporter:Hi,Please check your AMP page again. I've checked on http://validator.ampproject.org and have not found any errors/warnings.Example: https://validator.ampproject.org/#url=https%3A%2F%2Fhomedude.n ...
Paxos Magazine
Color textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2021 at 11:47am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-readmore-btn.penci-btn-make-button a { background-color: #bf9f5a; /* change button backgrou ...
groundvisiontechnologies
Section not giving the desired categoriesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 7, 2021 at 8:16am
5
Most recent comment from groundvisiontechnologies:Oh ok..Thank you.
JessicaWhite0
Critical CSS Optimizer Not Working / Conflict with FirewallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 11:31pm
10
Most recent comment from PenciDesign Supporter:Hi,
I've regenerated critical CSS for your homepage again.Please check.Regards,PenciDesign.