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Public Tickets

Paxos Magazine Login AreaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2021 at 11:19am   13 Most recent comment from PenciDesign:Hi,You've installed the plugin Asset CleanUp and do many configs conflict with our optimizer plugin and it caused the problem.I just deactivate & remove that plugin and do the right config for y ... ifcosmin sidebar show badClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2021 at 3:14am   10 Most recent comment from PenciDesign Supporter:Hi,Greate news. If you've another issue, please create a new ticket.I'll close this ticket now.Have a good day.Regards,PenciDesign. thevacationbuilder LinksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2021 at 11:49am   5 Most recent comment from thevacationbuilder:Thank you. For some reason they weren't this morning and yesterday but all good now.  thevacationbuilder Featured Images Not Showing on Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 2:09pm   3 Most recent comment from thevacationbuilder:Hi. The plug-ins were not the issue. It’ was Ezoic Optimization, my ad agency. One more thing please. The links on my site are clickable on Mobile, but not Desktop. Do you know what piece of code is ... schoolofjournalism Site iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 12:55pm   3 Most recent comment from schoolofjournalism:Thank you so much.  I knew I must just be overlooking it. Anna Ocklind Raask Cant edit the content in a sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 7:44am   7 Most recent comment from Anna Ocklind Raask:Hi again, Aha thats why, I´ve checked and now I'm able to edit the link. It all looks just fine!Thanks so much for great and fast support. Best regards, Anna fsajpl939 domain changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 2:35am   5 Most recent comment from fsajpl939:Thanks for help. It is good now. freshde SinglePostPage font related issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 2:29am   4 Most recent comment from PenciDesign Supporter:Hi,1. There is no option to change the font family & line height for a single post only. You can change it for the entire site by going to Customize → General → Typography,2. About the single pos ... ribeirobrunno How to create a video post via modelsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2021 at 2:25am   2 Most recent comment from PenciDesign Supporter:Hi, Please install all required plugins included with Soledad by going to your dashboard → Soledad, clicking the Install Plugins button. You can also manually download this plugin by downloading the ... Mamatt62 Advertising on backgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 11, 2021 at 3:47pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Body Boxed: check to Enable Body Boxed Layout option then upload then ad background here.Regards,PenciDesign. Jayanta1987 Reset the licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 11, 2021 at 6:04am   5 Most recent comment from Jayanta1987:Thank you very much. It looks good now. megm WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 10, 2021 at 6:59pm   2 Most recent comment from PenciDesign Supporter:Hi, Your site has some issues with the WP-JSON, so the new Widget UI can't load properly. Please install the Classic Widgets plugin then try to load the Widgets page again. You can find more info ... fuse2marketing Menu Item ColorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 10, 2021 at 6:46pm   6 Most recent comment from PenciDesign Supporter:Hi,Here is a class name of the current menu item, you can modify it as you want: #navigation.menu-item-padding .menu > li.current-menu-item > a {     color: #fff; }Regards,PenciDesign. aluca6 subtitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 10, 2021 at 6:44pm   2 Most recent comment from PenciDesign Supporter:Hi, By default, the subtitle is only displayed on a single post. In case you want to show it in all layouts, please install the CodeSnippet plugin, then create a new snippet with the following content ... tdkevin Homepage Featured Boxed Posts change positionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 10, 2021 at 6:32pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support arranging the post elements as your requested. We'll add more customize options in the future release.Regards,PenciDesign.