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Public Tickets

marvinkhoo85 Unable to import demo themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2022 at 2:00pm   3 Most recent comment from marvinkhoo85:Hi, I've managed to solve it by re-setting my site. Thanks. PhilDufour Category Page LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2022 at 12:44pm   6 Most recent comment from PenciDesign Supporter:Hi,If you want to highly customize the category/tag/... layout, you should use the Elementor Theme Builder. For more information, please read the document here: https://elementor.com/help/elementors-t ... Gaby-Hormonen slow website loading after last updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2022 at 10:50am   2 Most recent comment from PenciDesign Supporter:Hi,Since version 8.0.7, We've changed the optimization engine, so please make sure you've also updated Penci Shortcode & Performance to the latest version then follow the document here: http ... manupkp Can't customize the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 12, 2022 at 10:39am   5 Most recent comment from manupkp:Actually the Gallery started working after deactivating and reactivating it. So, thank you again for a good support!Manu La-Ness Albert Where to find Container Width in CustomizerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2022 at 5:14pm   4 Most recent comment from PenciDesign Supporter:Hi,No. The default width is 1230px.Regards,PenciDesign. Larice-One Failled to Uninstall DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2022 at 9:03am   4 Most recent comment from PenciDesign Supporter:Hi,Please make sure you've installed and activate the Elementor plugin then check again.Regards,PenciDesign. Mariana Responsive Images???Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2022 at 6:32pm   2 Most recent comment from PenciDesign Supporter:Hi,About this question, please go to Appearance → Customize → Featured Slider → General: select the image size you want to display on mobile at the "Custom Image Size on Mobile" option field.The ... balaji_profitcast FaviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2022 at 6:18pm   4 Most recent comment from PenciDesign Supporter:Hi,I've checked on my devices. The favicon now displays properly.Please clear all the browser cache then check again.Regards,PenciDesign. AmetabT loading on mobile the web siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2022 at 4:33pm   4 Most recent comment from PenciDesign Supporter:Hi,1. If you want to hide the logo, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation.header-6 #logo {    display: none;}Logo frame as it is ... ssdfdsfds Post with full page screen?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2022 at 3:27pm   5 Most recent comment from ssdfdsfds:great! isidore_clem penci post views countClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 9, 2022 at 3:00pm   18 Most recent comment from PenciDesign Supporter:Hi,The PenNews theme doesn't have any similar issue with the Cronjob like to your site, so there are no options to change/improve here, the problem from your server/hosting doesn't work prop ... littlepellizza video block in main pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 4:05pm   9 Most recent comment from PenciDesign Supporter:Hi,If you want to add under the latest news or categories, you need to build your homepage with the Elementor/WPBakery plugin.Regards,PenciDesign. tom5454 Change color text paragraphClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 12:31pm   3 Most recent comment from tom5454:Thank you I did not know these additional tools for customization there.it works. Thank you for your quick response ! pierreto007 Alert Suspected exploit file with WPBakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 8, 2022 at 5:14am   3 Most recent comment from pierreto007:Thanks! PhilDufour Remove the title pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 7, 2022 at 5:39pm   3 Most recent comment from PhilDufour:Ok. Disable header to disable the page title . It´s done and it works ;)Thanks.