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Public Tickets

DerekAMG Customise and WP Bakery Not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 20, 2021 at 8:05pm   17 Most recent comment from DerekAMG:Thanks for your help here. Very much appreciated. Have a great weekend. fioridizuccaimmagine Override main.cssClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 7:44pm   7 Most recent comment from fioridizuccaimmagine:sorry, I didn't empty cache foundright virtual composerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 6:42pm   4 Most recent comment from PenciDesign Supporter:Hi,I've access your site URL and have not found the error like in your attachment file.All this content is the shortcodes generate by WPBakery Page Builder, if you don't activate this plugin ... foundright Header 3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 6:37pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width: 1170px) {    .inner-header #logo img {        width: auto;  ... gejones Search Bar RemovalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 6:32pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove all the Block content at the Main Sidebar.Regards,PenciDesign. Elodie Problem with CLS on Search ConsoleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 6:12pm   3 Most recent comment from Elodie:Hi,Thanks for replying so fast. Both problem seem to be solved if I trust Pagespeed Insight. I suppose I will have to wait a few days to see the effect on Search Console. If you want to close this tic ... Andres Navarro AMP errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 5:24pm   26 Most recent comment from Andres Navarro:Hi, since I updated the theme and his plugins I have some AMP errors and the AMP version is not valid according to Google Search Console.  I have these errors:The tag 'noscript enclosure for boi ... eggipopp 2 questions: WP Bakery Update + hanging logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 11:02am   4 Most recent comment from PenciDesign Supporter:Hi,1. Yes. All the premium plugins will be updated automatically together with the Soledad update.2. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #logo ... amindn how to fix slowly themes speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 9:01am   17 Most recent comment from PenciDesign Supporter:Hi,About the slow speed issue, please try to check your server/hosting config, Google PageSpeed Insight and GTMetrix still can't load your site. I've done the best about website optimisation ... yuji1206 Menu IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2021 at 2:48am   2 Most recent comment from PenciDesign Supporter:Hi,The problem because the CSS minified file of LiteSpeed cache doesn't include the Soledad icon font file.Please disable the CSS Minify on LiteSpeed cache then test again.Regards,PenciDesign. osher770 ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2021 at 11:37pm   4 Most recent comment from PenciDesign Supporter:Hi,Please update the Elementor Pro to the latest version, you are currently using the outdated version, so the Elementor can't load properly. I've tried to disable and all functions now work ... awadi13 vertical menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2021 at 8:52pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General: uncheck Enable Menu Hamburger.Regards,PenciDesign. johncarnegie Wrong font size on Post DashboardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2021 at 1:58pm   3 Most recent comment from PenciDesign Supporter:Hi,1. Please download and update the Penci Editor Style plugin,2. Go to Appearance → Customize → Custom CSS then add the following custom CSS code: #penci-login-popup:before,#penci-login-popup:aft ... Elodie Youtube Videos on Single PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2021 at 1:17pm   4 Most recent comment from Elodie:Hi,Thank you, I checked on several browsers and it works now.Elodie FatHummus Missing article publish timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2021 at 9:02am   5 Most recent comment from FatHummus:Understood, thanks!