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Public Tickets

Yen Import Demo Data takes foreverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 29, 2021 at 10:59am   6 Most recent comment from Yen:Hi,I figure it out now. Thanks for the hints!Regards,Yen haperez Customized Category side barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 10:12pm   7 Most recent comment from haperez:Thanks for the helpHave a good day yossivibe Padding in single blogpost on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 6:58pm   3 Most recent comment from yossivibe:Thank you! it worked :) moviebabble /wp-content/themes/soledad/images/penci-holder.png increases site's total blocking timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 6:53pm   5 Most recent comment from moviebabble:Yup! I just wanted to make sure I didn't have to activate the plugin for the lazyload changes to take effect. But I checked off the disable options and the issue went away!Thanks for the help! RoadtoPangea Problems with header photoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 5:52pm   11 Most recent comment from RoadtoPangea:It works!Thanks so much!Best,Nadine stuartcampbell88 Widgets ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 5:19pm   4 Most recent comment from PenciDesign Supporter:Hi,1. For the E_COMPILE_ERROR error, maybe your theme folder is missing a required file, please try to re-upload/re-install the soledad theme,2. Please go to site Dashboard → Tools → Site Health, ... Michaelgimm CSS speed optimization from MacBookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 1:37pm   6 Most recent comment from Swnaturephoto:I keep trying to send you a private ticket but it's asking for envato code and keeps coming back without me being able to enter it??  UPDATE - I sent you an email via Envato site.  vaninasimon add an image with link in top menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 11:35am   2 Most recent comment from PenciDesign Supporter:Hi,1. Soledad already included the header layout with a logo beside the menu bar. Please go to Appearance → Customize → Logo & Header, select the Header 6, 9, 10 and 11.2. Soledad is fully compati ... ubaid3261 Picture on tabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 11:26am   2 Most recent comment from PenciDesign Supporter:Hi,This is a website favicon.Please go to Appearance → Customize → General → General Settings, upload the image you want to display at Upload Favicon.Regards,PenciDesign. codeupdates Play and pause button in post sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 10:52am   8 Most recent comment from codeupdates:The Problem is that when the slider continue the pause button disapear. I will Try your solution.  Thanks in AdvanceWe have fixed de Problem DUYEN1DTM I can't update Soledad - Version 7.9.3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2021 at 8:14am   6 Most recent comment from PenciDesign Supporter:Hi,Maybe something is wrong with the WP-JSON or another plugin conflict with the new UI of WordPress 5.8,Please install the plugin Classic Widget: https://wordpress.org/plugins/classic-widgets/. This ... CJVE Cant import demoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 28, 2021 at 5:59am   2 Most recent comment from CJVE:ok, found it under PenNews.. thanks groundvisiontechnologies Wp Bakery Plugin Update NotificationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 28, 2021 at 4:28am   5 Most recent comment from PenciDesign Supporter:Hi @pierreto007,1. The latest version of the bundled plugins will include on the latest theme update,2. The current version of Soledad already has a manually update feature, you can access this page b ... Kochkunststuecke Dropdown Menu too highClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2021 at 5:35pm   3 Most recent comment from Kochkunststuecke:Thank you, I changed it to this and it worked very well:@media only screen and (max-height: 900px) {    #navigation .menu .sub-menu,    #navigation .menu .children {        overflow: hidden;  ... juli312c Change the font of the category-textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2021 at 5:13pm   9 Most recent comment from juli312c:It worked! Thank you so much :-)