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Public Tickets

Paxos Magazine register to the blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2021 at 12:01am   2 Most recent comment from PenciDesign Supporter:Hi,You can read this article to understand how to create a registration form for visitors: https://www.wpbeginner.com/plugins/how-to-create-a-custom-user-registration-form-in-wordpress/Regards,PenciDe ... tdkevin Featured Slider StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 5:41pm   3 Most recent comment from tdkevin:Thanks!it look's work fine! interblendmedia Woocommerce Bookings conflictClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 3:27pm   3 Most recent comment from interblendmedia:Yes, this works! Thank you labreu2000 after swith editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:13pm   2 Most recent comment from PenciDesign Supporter:Hi, Maybe you've to switch another theme to Soledad? The WPBakery has been rendered as the plain text & image because you've to miss the plugin for these elements. Please check your content ... labreu2000 Cant edit home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:10pm   2 Most recent comment from PenciDesign Supporter:Hi, We didn't see a problem like that when testing our theme on the testing site. So, it seems you have a plugin that caused this problem or you're using a very outdated version of PHP.So, p ... Lella Wp bakery page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 11:27am   5 Most recent comment from Lella:Many thanks for your quick reply.See you soon.Best regards,Alessia Paxos Magazine Resize blog post imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 9:19am   12 Most recent comment from PenciDesign:Hi,No - some functions are conflicts with our optimizer plugin. So, you can keep everything like current configs.Best Regards,PenciDesign msutyler2 Mobile Menu - HamburgerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 5:33am   5 Most recent comment from PenciDesign:Hi @carla,If you can't create a new ticket, you can send us an email via our contact formBest Regards,PenciDesign groundvisiontechnologies Mobile Screen Menu frozenClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 3, 2021 at 2:13am   5 Most recent comment from PenciDesign:Hi @msutyler2,Here is a ticket for PenNews theme - not Soledad.Also, please make sure you updated the theme to the latest version 8.0.2 and try it again.To update the theme - please check this guideAf ... frankmatthewpowell Images Not LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2021 at 1:41am   7 Most recent comment from PenciDesign:Hi,I can see it works fine - check this image: http://prntscr.com/1y84fbqAnd it's lazyloading images, if you don't want to use it, you can disable it via Customize > Speed Optimization > Ge ... Dani How to use product brands?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2021 at 11:36am   2 Most recent comment from PenciDesign Supporter:Hi,Before you want to use the Elementor Product Brand, you need to create a new product attribute for Branding by following these steps:1. Going to Product → Attributes, add new Attributes with Type ... freshde Suddenly the layout got corruptedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 8:57pm   2 Most recent comment from freshde:Hey Team,I've solved the issue. So please leave this ticket completed.I don't want to waste your time anyway.Thanks as always. tim-nieuwpoort Widget sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 1:48pm   4 Most recent comment from PenciDesign:Hi,Yeah, of course, our theme is compatible with the new block widgets from WordPress.That's why I said with you check with the plugins you're using - it seems you're using a plugin tha ... buenaoferta Tag CloudClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2021 at 8:53am   2 Most recent comment from PenciDesign:Hi,You can do that by installing & activating plugin "Classic Widgets"After that, you can go to Appearance > Widgets > drag & drop widget "Tag Clound" to "Main Sidebar" and setup it.Best Regards,Penci ... Dani Determine which social medias in Latest Post ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2021 at 12:35pm   2 Most recent comment from PenciDesign:Hi,You can control it via Customize > General > Post Like & Social SharingBest Regards,PenciDesign