Public Tickets
calvinteoh
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 17, 2021 at 10:22am
3
Most recent comment from calvinteoh:Got it, I have done that and it is working; and thanks for the superb fast support!
empiremanagementgroup
Page Header Background Image Not ShowingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2021 at 6:16pm
7
Most recent comment from empiremanagementgroup:Understood. Thank you again for your fast support!
DonSergioF
ads for postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2021 at 6:12pm
12
Most recent comment from PenciDesign Supporter:Hi,
After the update is completed, please download and overwrite this file:
wp-content/themes/soledad/template-parts/single-content-main.php
Regards,PenciDesign.
goffers
Remove Author LinkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2021 at 5:55pm
5
Most recent comment from goffers:wow very quickly!Thank you for everything!
firosyd
Footer in Categories and Single postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2021 at 5:38pm
13
Most recent comment from firosyd:Thank you so much. Great support!Regards
hall3008
Shortcodes for post?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 15, 2021 at 5:25pm
2
Most recent comment from PenciDesign Supporter:Hi.Yes. You can select the shortcode you want to display on the Text Editor Toolbar.Regards,PenciDesign.
DonSergioF
ads between blockClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2021 at 3:12pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to the Elementor of the left side, search HTML, then drag and drop HTML Element to the position you want to display.You can view this video for the instruction:Regards,PenciDesign.
boezem
BugsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 15, 2021 at 8:49am
9
Most recent comment from boezem:THANK YOU!!
Oğuzhan Güre
Dark ModeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2021 at 8:39am
5
Most recent comment from Oğuzhan Güre:Thank you for your help.
WordScripter
Home Page - Read More FeatureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2021 at 8:35am
2
Most recent comment from PenciDesign:Hi,This theme already supports read more, but it displays at the bottom of the list posts. You can enable it via Customize > Homepage > "Enable "View All" link for Featured Categories"Best Regards,Pen ...
Oğuzhan Güre
Hiding Tags in contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2021 at 8:14am
3
Most recent comment from Oğuzhan Güre:Thank you, it solved.
burk2000
Wordpress Database ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 14, 2021 at 8:14pm
4
Most recent comment from PenciDesign Supporter:Hi,Please follow the link in the previous reply. If you have any issues, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign.
debcorRR
Add Social Media IconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 14, 2021 at 5:03pm
7
Most recent comment from debcorRR:Thank you - your support is amazing!!! That is exactly what I wanted. I don't think I've ever, in many years of working with WordPress vendors dealt with a team as competent as yours! Thank ...
msq9831
page designClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 13, 2021 at 5:28pm
13
Most recent comment from PenciDesign Supporter:Hi,1. I've edited all pages you request,2. For the future request with the same problem: please follow the instruction I've replied to you here: https://pencidesign.ticksy.com/ticket/2821386 ...
calvinteoh
Enable Author and Publication Date in Mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 13, 2021 at 3:18pm
9
Most recent comment from calvinteoh:Thanks for the great help! Really appreciate it. I have test it out and it is working :)