Public Tickets
Melvin14
Remove hamburger menu on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2021 at 3:07am
6
Most recent comment from PenciDesign Supporter:Hi, @czubieta: please try to clear your browser cache then test again.I've checked your site, the mobile menu is hidden.Regards,PenciDesign.
czubieta
How disable portfolioClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 30, 2021 at 11:10pm
1
Most recent comment from czubieta:I solved the problem, thnks
msq9831
page designClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 30, 2021 at 7:19pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-layout-grid .penci-post-box-meta { display: none;}
.penci-layout-grid .penci-post-box-meta ...
Michaelgimm
Site speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 30, 2021 at 6:13pm
6
Most recent comment from Michaelgimm:Hi thereI have just tested the home page https://thegimms.com and what you have done is CRAZY!!! I have never had a site this fast 😱Thank you SO MUCH!!! 🤗All the bestMichael
RoadtoPangea
featured image heightClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 30, 2021 at 3:21am
4
Most recent comment from PenciDesign Supporter:Hi,Please modify the code like this:
@media only screen and (min-width: 767px) { .penci-body-single-style-5 .container-single .post-image { height: 550px; }}Regards,PenciDesi ...
SLEnterprises
Top BarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 29, 2021 at 10:09pm
13
Most recent comment from PenciDesign Supporter:Hi,You can read the document about WordPress shortcode here: https://www.wpbeginner.com/wp-tutorials/how-to-add-a-shortcode-in-wordpress/Regards,PenciDesign.
fioridizuccaimmagine
social widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 29, 2021 at 12:04pm
21
Most recent comment from fioridizuccaimmagine:My bad, sorry. I really forgot this function.
Yen
Import Demo Data takes foreverClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 29, 2021 at 10:59am
6
Most recent comment from Yen:Hi,I figure it out now. Thanks for the hints!Regards,Yen
haperez
Customized Category side barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 10:12pm
7
Most recent comment from haperez:Thanks for the helpHave a good day
yossivibe
Padding in single blogpost on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 6:58pm
3
Most recent comment from yossivibe:Thank you! it worked :)
moviebabble
/wp-content/themes/soledad/images/penci-holder.png increases site's total blocking timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 6:53pm
5
Most recent comment from moviebabble:Yup! I just wanted to make sure I didn't have to activate the plugin for the lazyload changes to take effect. But I checked off the disable options and the issue went away!Thanks for the help!
RoadtoPangea
Problems with header photoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 5:52pm
11
Most recent comment from RoadtoPangea:It works!Thanks so much!Best,Nadine
stuartcampbell88
Widgets ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 5:19pm
4
Most recent comment from PenciDesign Supporter:Hi,1. For the E_COMPILE_ERROR error, maybe your theme folder is missing a required file, please try to re-upload/re-install the soledad theme,2. Please go to site Dashboard → Tools → Site Health, ...
Michaelgimm
CSS speed optimization from MacBookClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 1:37pm
6
Most recent comment from Swnaturephoto:I keep trying to send you a private ticket but it's asking for envato code and keeps coming back without me being able to enter it?? UPDATE - I sent you an email via Envato site.
vaninasimon
add an image with link in top menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 28, 2021 at 11:35am
2
Most recent comment from PenciDesign Supporter:Hi,1. Soledad already included the header layout with a logo beside the menu bar. Please go to Appearance → Customize → Logo & Header, select the Header 6, 9, 10 and 11.2. Soledad is fully compati ...