Public Tickets
ganeshdixit
Modern News DEMO - NOT INSTALLINGClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2021 at 9:42am
2
Most recent comment from PenciDesign:Hi,
We have some customers has this issue before. And the problem caused by your hosting has been blocked admin-ajax.php file. And it can be solved by contacting your hosting provider and requiring ...
saccaniriccardo
Theme installation - parse errors php filesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2021 at 8:32am
7
Most recent comment from saccaniriccardo:Thanks a lot for the heads up. The provider actually stated that the staging site had a PhP version older than 7.4 even if the main site didn't. I think this might eventually create conflict and ...
PhilDufour
Testing Penci HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2021 at 8:17am
15
Most recent comment from PhilDufour:Thanks.
Maqiba
SSL ThingsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 29, 2021 at 2:12am
2
Most recent comment from PenciDesign Supporter:Hi,About the SSL issue, you can resolve it by contacting the hosting/server support or just installing the Really Simple SSL plugin here: https://wordpress.org/plugins/really-simple-ssl/Regards,PenciD ...
nawasmuhammadhnafly
How to change font size of author & published date under single postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 28, 2021 at 3:46am
7
Most recent comment from nawasmuhammadhnafly:Hi,Thanks. That works.
PhilDufour
oauth-twitter-feed-for-developers IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2021 at 4:28am
3
Most recent comment from PhilDufour:Thank you.
Mariana
HEADER AND MENUClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2021 at 9:10am
23
Most recent comment from Mariana:Thanks, it seems that something weird is happening with wordpress as I had already corrected it and now it change again... thanks I will try that and also speak to my web hosting
vaninasimon
problem with footer instagram widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2021 at 8:58am
5
Most recent comment from vaninasimon:Wonderful !Thanks :)
luishuarco
velocidad de paginaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2021 at 2:13am
2
Most recent comment from PenciDesign Supporter:Hi,1. For the next time, please write your content in English,2. Please read the document correctly here: https://soledad.pencidesign.net/soledad-document/#speed-optimization. You've missed the m ...
Jessica Joh
elementor theme library preview blankClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2021 at 7:13pm
4
Most recent comment from PenciDesign:Hi @ahmadihamed,Thank you so much for sharing your experience. It can helps many other customers.Cheers,PenciDesign
Ahmediano123
Uninstalling demo data 911881f0-8416-4326-9803-5125d7fcf31fClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2021 at 5:56pm
11
Most recent comment from PenciDesign Supporter:Hi,I've updated the Penci Soledad Importer to the latest version & fixed this issue.Please check.Regards,PenciDesign.
nsanto
[ThemeForest] Update available for 'Soledad – Multipurpose, Newspaper, Blog & WooCommerce WordPress Theme'Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2021 at 4:32pm
2
Most recent comment from PenciDesign Supporter:Hi,Please read the document & follow all the steps on the link below:How to Update A Premium WordPress Theme to Latest Version?The most important step is to enter the Envato Token key.You can also man ...
Rahul Gupta
Mobile ResponsivenessClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2021 at 1:02pm
2
Most recent comment from PenciDesign Supporter:Hi,If you want to insert the large data into the table, please install the Ninja Tables plugin here: https://wordpress.org/plugins/ninja-tables/ This plugin will help you show the table with the perfe ...
Rahul Gupta
How to update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2021 at 12:58pm
4
Most recent comment from PenciDesign Supporter:Hi,If you installed the Envato Plugin & enter the token, you'll receive the update notify via WordPress dashboard, then you can install the update via Dashboard → Update.Regards,PenciDesign.
Shaankhan007
Mobile view brokenClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 24, 2021 at 12:55pm
3
Most recent comment from Shaankhan007:thank you problem is solve