Public Tickets
BryonC
CSS Tool Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2021 at 3:01pm
4
Most recent comment from PenciDesign:Hi @pukalani,If you can't create a new ticket, please send us an email via our contact form and our support team will have a look at this to help you.Please don't put reply to tickets of oth ...
tdkevin
Featured image out of rangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2021 at 8:46am
6
Most recent comment from PenciDesign:Hi,
You need to change your layout to Standard as I said before.
Please go to Customize > Homepage > General > Homepage Layout > and select "Standard Posts"
On Standard Post Layout - your images won&# ...
buenaoferta
Single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 5, 2021 at 1:15am
2
Most recent comment from PenciDesign:Hi,You can use the Footer Widget Area to do that.Please go to Appearance > Widgets > drag & drop widget to "Footer Column #1", "Footer Column #2", "Footer Column #3"... to put your content in those ...
jrinsf2000 Richards
Contact Form, "not found"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 4, 2021 at 10:38pm
5
Most recent comment from jrinsf2000 Richards:Thank you, it worked!!
Paxos Magazine
register to the blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 4, 2021 at 12:01am
2
Most recent comment from PenciDesign Supporter:Hi,You can read this article to understand how to create a registration form for visitors: https://www.wpbeginner.com/plugins/how-to-create-a-custom-user-registration-form-in-wordpress/Regards,PenciDe ...
tdkevin
Featured Slider StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 5:41pm
3
Most recent comment from tdkevin:Thanks!it look's work fine!
interblendmedia
Woocommerce Bookings conflictClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 3:27pm
3
Most recent comment from interblendmedia:Yes, this works! Thank you
labreu2000
after swith editorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 1:13pm
2
Most recent comment from PenciDesign Supporter:Hi,
Maybe you've to switch another theme to Soledad? The WPBakery has been rendered as the plain text & image because you've to miss the plugin for these elements.
Please check your content ...
labreu2000
Cant edit home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 1:10pm
2
Most recent comment from PenciDesign Supporter:Hi,
We didn't see a problem like that when testing our theme on the testing site. So, it seems you have a plugin that caused this problem or you're using a very outdated version of PHP.So, p ...
Lella
Wp bakery page builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 11:27am
5
Most recent comment from Lella:Many thanks for your quick reply.See you soon.Best regards,Alessia
Paxos Magazine
Resize blog post imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 9:19am
12
Most recent comment from PenciDesign:Hi,No - some functions are conflicts with our optimizer plugin. So, you can keep everything like current configs.Best Regards,PenciDesign
msutyler2
Mobile Menu - HamburgerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 5:33am
5
Most recent comment from PenciDesign:Hi @carla,If you can't create a new ticket, you can send us an email via our contact formBest Regards,PenciDesign
groundvisiontechnologies
Mobile Screen Menu frozenClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 3, 2021 at 2:13am
5
Most recent comment from PenciDesign:Hi @msutyler2,Here is a ticket for PenNews theme - not Soledad.Also, please make sure you updated the theme to the latest version 8.0.2 and try it again.To update the theme - please check this guideAf ...
frankmatthewpowell
Images Not LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2021 at 1:41am
7
Most recent comment from PenciDesign:Hi,I can see it works fine - check this image: http://prntscr.com/1y84fbqAnd it's lazyloading images, if you don't want to use it, you can disable it via Customize > Speed Optimization > Ge ...
Dani
How to use product brands?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2021 at 11:36am
2
Most recent comment from PenciDesign Supporter:Hi,Before you want to use the Elementor Product Brand, you need to create a new product attribute for Branding by following these steps:1. Going to Product → Attributes, add new Attributes with Type ...