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Public Tickets

kurniaikhwan how to enable review on postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 2:10pm   2 Most recent comment from PenciDesign:Hi,Please do follow steps to do that:1/ Make sure you've enabled plugin "Penci Reviews" - if not, let's install it via Appearance > Install Plugins2/ Go to edit a post > scroll down and fill ... faktualmedia ELEMENTOR ERRORClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 2:09pm   2 Most recent comment from PenciDesign:Hi,It seems your installation is missing something, it makes Elementor can't be run.Please delete it and re-install it. As you can see the problems caused by the Elementor itself.Yeah, that demo ... feeninforgreens Jump to Recipe ButtonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:44am   2 Most recent comment from PenciDesign:Hi,I see its centre now: http://prntscr.com/12loj5mAlso, it's not the element from our theme - it's from the custom recipe plugin you're using. You should ask the author of this plugin ... pbourelly Bourelly FONTSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:42am   2 Most recent comment from PenciDesign:Hi,Please change the font size for Post title on Single Posts via Customize > Single Posts > Font Size.Best Regards,PenciDesign nikoo28 Theme activationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:40am   8 Most recent comment from PenciDesign:Hi, I mean you need to create A NEW TICKETNot reply to this ticket. If you can't create a new ticket, please send us an email via our contact form I will close this ticket since I don't want ... Apostolos Featured Slider shortcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:38am   2 Most recent comment from PenciDesign:Hi,No - It's not correct. Here is more detail:1/ By default, the featured slider just enable for Homepage you've created by using Customize only. As I see your homepage now using Elementor t ... carrolltoninjurylaw NEED HELP WITH DESIGNClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2021 at 1:32am   2 Most recent comment from PenciDesign:Hi,Yeah, we're here to help. What's your problems? Please let me know.Best Regards,PenciDesign Michaelgimm latest post on 404 pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 2:05pm   2 Most recent comment from PenciDesign:Hi,You can check all the options for 404 pages now via Customize > Pages > 404 Page.At this moment, there is no option to showing the popular posts, recent posts or something like that here. We will ... olafvangastel MegamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 1:58pm   3 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme here - on "How to setup mega menu columns "HOME" like on this image?" section Please take a look.Best Regards,PenciDesign KeganM Review PluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:49am   5 Most recent comment from KeganM:I think it might have just been an issue at themeforests end. I checked again and it came in the ZIP, but downloading fresh copies doesn't include it.Taking this as a freak Envato hiccup! Sorry f ... codeupdates How can I replace the fallback image of blog posts with my own image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:39am   4 Most recent comment from PenciDesign:Hi,Yes, you need to do that again for every update..We will consider to add more an option to help you can customize this in the future updates.Best Regards,PenciDesign kurniaikhwan how to create critical css for mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 11:37am   4 Most recent comment from PenciDesign:Hi,I'm not sure about this. Since we've lost 6 months to develop the tool for Window and we lost more than $100k to pay for our developers to develop this tool in these 6 months..Best Regard ... kurniaikhwan set url for social media iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 9:30am   2 Most recent comment from PenciDesign:Hi,You can set URL for your social icons via Customize > Social MediaAnd let blank any social media icon you want to hide.Best Regards,PenciDesign dorkaholics HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 8:37am   2 Most recent comment from PenciDesign:Hi,Please try re-update the plugin "Penci PageSpeed Optimizer" to fix it.To re-update the plugin, go to Plugins > All Plugins > deactivate & delete plugin "Penci PageSpeed Optimizer"After that, go to ... LanaABA The background image is not changingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2021 at 8:15am   3 Most recent comment from LanaABA:Thank you.