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Public Tickets

wass_bend Image Zoom InClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 4:03pm   5 Most recent comment from wass_bend:Got it! I needed to select media file as attachement for lightbox to be enable. Thanks again! markman641 Penci Slider CSSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 4:04pm   2 Most recent comment from markman641:Sorry.. I was actually looking at the sliders on PenNews, my mistake. I thought the sliders shown on pennews was the default for penci slider jsvarrer Site Kit plugin not working with SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:43pm   2 Most recent comment from PenciDesign:Hi,Yeah, we didn't tested Soledad with Site Kit by Google plugin before.And I see some low rating from this plugin, it seems it's not good for all the themes. With this issue, we can't ... TAGC16 AMP IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 2:44pm   4 Most recent comment from PenciDesign:Hi, On AMP, we already support for Cookies Policy Popup here - why you need to get a new one? Because you can link the read more button to your cookie policy page.And for Cookie policy & GDPR plugin c ... lojapescagerais Galeria de mídias não está funcionandoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 30, 2020 at 4:07am   4 Most recent comment from Penci Design:Hi,Please contact with provide hosting and ask theme about the issue.Best Regards,PenciDesign mishimoron Banner in HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:17am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors for Header > Header Background Image.Best Regards,PenciDesign congtv89 Disable auto run in galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:16am   4 Most recent comment from PenciDesign:Hi,If you don't see "Theme Editor" on Appearance. Please contact with your hosting provider and ask them about this. It's not issues related with the theme itselfSome hostings blocked it.Bes ... Nakita Fox Single post customisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:12am   6 Most recent comment from PenciDesign:Hi,Ok. We will reply on your another tickets for all the issues. Please follow on this ticket only:https://pencidesign.ticksy.com/ticket/2381357/Best Regards,PenciDesign mashaioliver Renewed LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:09am   2 Most recent comment from PenciDesign:Hi,Thank you for renew the support.Please check guide here to know how to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PecniDesign vnguyenSATS Nguyen Technology 2 theme - Menu & Headline change all cap lettersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 2:45am   10 Most recent comment from PenciDesign:Thank you so much for your great words about our theme. I'm very happy when hear it from youIf you love our theme, don't forget take some time give us a 5star rating on https://themeforest.n ... Sambacca snippet on GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 2:39am   2 Most recent comment from PenciDesign:Hi,Yeah, we've auto added it if you don't have those values to help you can validate all your recipes.Because if you dont have those value, you will get warning missing fields from google fo ... Remmo_B Hiding Vertical MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 3:53pm   2 Most recent comment from PenciDesign:Hi,If you want to do that. You need to use horizontal navigation.To enable horizontal navigation, you can go to Customize > Vertical Nav & Hamburger Menu Options > and un-check on "Enable Vertical Na ... csmalem Remove Of Comments EntirelyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 7:54am   2 Most recent comment from PenciDesign:Hi,On that homepage, it built via Elementor, so you need edit your homepage by use Elementor > click on element you want to remove the comment > and check options for remove comment from settings of t ... andresgonpaz Errors AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 7:53am   2 Most recent comment from PenciDesign:Hi,First, please make sure you do the AMP config like we said on the documentation hereAfter that, check again your amp page via https://search.google.com/test/ampIf it has any error, continue try de ... Lukeyc93 Dash appearing website name in tab a topClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 29, 2020 at 7:19am   2 Most recent comment from Penci Design:Hi,Please send me screenshot for the issue. I will check it help you.Best Regards,PenciDesign