Public Tickets
5against4
Contact formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2020 at 1:58pm
8
Most recent comment from 5against4:Great thank yoooou!
Ronald
Issue with default image-alignment in GutenbergClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2020 at 10:37am
3
Most recent comment from Ronald:You are right. The problem is not related to Soledad or any of its plugins.The error is caused by ThirstyAffiliates -plugin (for reference to other users who might run into the same issue).Thank you.
tiffany1431
Social media icon not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2020 at 8:11am
6
Most recent comment from PenciDesign:Hi,Yeah, that's wrong way. Because everything on your site still point to old domain https://tiffanyy4.sg-host.com/ With this issue, you can contact with your hosting provider and they will hel ...
tableno7
AMP menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2020 at 5:56am
5
Most recent comment from tableno7:thanks, that's so strange as no changes had been made since it was all working ok in that department! How weird! thanks for resolving it.
mfiguerola
TranslationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 22, 2020 at 3:16am
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Homepage Options > Heading Latest Posts for HomepageBest Regards,PenciDesign
Mari-Jen
Change background of slider style 1Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2020 at 1:59pm
6
Most recent comment from Mari-Jen:Thanks, now it worked :-)
jennyelisabeth
Page header - display different imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2020 at 12:26pm
4
Most recent comment from PenciDesign:Hi,You can change the padding top & bottom for page header to adjust the height of page header.The font of the page header will follow the fonts you've selected for heading titles via Customize ...
Swnaturephoto
Images not showing in blog posts, and on some featured blogs on main pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2020 at 2:36am
2
Most recent comment from PenciDesign:Hi,It seems you have a plugin caused this issue.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what' ...
shalakha92
Can I shift my installed theme to another domain?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 21, 2020 at 2:32am
2
Most recent comment from PenciDesign:Hi,
You can do that by removing the theme on the old domain before activating the theme on new domain.
Best Regards,PenciDesign
GiordanaOff
Slider RevolutionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 21, 2020 at 2:26am
2
Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for PenNews herePlease take it a look.Best Regards,PenciDesign
sam_opp
Website SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2020 at 4:52pm
6
Most recent comment from PenciDesign:Hi,If you don't need anything about Import Demo, you can deactivate that pluginBest Regards,PenciDesign
KatkaG
WooCommerce main Shop pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2020 at 4:03pm
6
Most recent comment from KatkaG:YES!!! You nailed it. Now it looks like I want. Thank you. Did I already say you're an awesome support team. I'm making sure I promote your theme in my footer. I'm so glad - I really ...
unviaggiopercapello
very small images in mobile versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2020 at 2:26pm
3
Most recent comment from unviaggiopercapello:The plugin creating the problem is Pagespeed Ninja.Thanks.
ranic
postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2020 at 11:54am
12
Most recent comment from ranic:Hi! everything is OK, it worked. The problem was caused by an outdated plugin. Thank You!
noshad19
SEO Plugins not working with WordPress 5.5Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 20, 2020 at 10:43am
3
Most recent comment from noshad19:Yes. It worked. Thank you Very Much