Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

nesr_2020 Google mapClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2019 at 3:22pm   2 Most recent comment from PenciDesign:Hi,We've element "Penci Map" for Elementor and WPBakery Page Builder plugin.You can use one in 2 plugins above to get the map works ( I recommend you use Elementor )Best Regards,PenciDesign almediavilla Categories Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2019 at 10:23am   4 Most recent comment from almediavilla:Thank you so much, it was indeed a plugin problem. It worked when I deactivated the Users Menu plugin https://wordpress.org/plugins/user-menus/ Tatiana_Av Homepage looks like a messClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2019 at 7:40am   4 Most recent comment from PenciDesign:Hi,Yeah, seem that slider style display wrong a bit when you have only one posts. Let's try deactivate it.Best Regards,PenciDesign danibryn WP BAKERYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2019 at 3:05am   2 Most recent comment from PenciDesign:Hi, Please do following steps to update the WPBakery Plugin to latest version: 1/ Download latest version of WPBakery Page Builder from this URL - click to download it. 2/ Go to Plugins > All Pl ... berams Using AutoptimizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 31, 2019 at 2:44am   2 Most recent comment from PenciDesign:Hi,I think you can give it a try to see it works or notIf it doesn't work, you can disable it, right?Best Regards,PenciDesign thefoghorn Changing the login urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2019 at 1:15pm   3 Most recent comment from thefoghorn:Thanks for the advice :) LinaOstlund Mailchimp signup formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2019 at 9:35am   19 Most recent comment from PenciDesign:Hi,1/ You can use any ads inside the theme. No problems with that.2/ You can do that by install Woocommerce plugin.And please check documentation for Woocommerce hereBest Regards,PenciDesign berams Lazy load logo disappearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2019 at 9:27am   2 Most recent comment from PenciDesign:Hi,This theme already supports for lazyload images. So, you don't need to use any other lazyload images.Best Regards,PenciDesign Adrianne Google console appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 30, 2019 at 8:04am   3 Most recent comment from Adrianne:Thank-you!  Maurizio TaSty Problem with PencilangClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2019 at 3:25pm   2 Most recent comment from PenciDesign:Hi,Please check guide here:https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/Best Regards,PenciDesign rizanoia Favicon not appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2019 at 3:17pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently the AMP doesn't support for favicon. We will consider to add more this feature in the future updates.Best Regards,PenciDesign CoastNewsGroup CSS code for a default Thumbnail image not working in related_posts.phpClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 29, 2019 at 2:20pm   13 Most recent comment from Penci Design:Hi,I checked on your site and i saw the post of related post show post of category.Post : https://prnt.sc/ppoimuRelated post: https://prnt.sc/ppoj2n, https://prnt.sc/ppojca, https://prnt.sc/ppojjh,� ... Megan10e Required PluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2019 at 3:41am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.This theme doesn't required any plugin - all plugins come with the theme is add-on features.But, we're recommend you install Penci Shortcod ... rizanoia amp-ad extension .js script ERRORClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 29, 2019 at 2:58am   6 Most recent comment from PenciDesign:Hi,If you don't use Google Adsense Auto Ads, please go to Appearance > Customizer AMP > Homepage Options and check to Disable auto ads.We've said about this in the documentation for Soled ... martonia demo installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 28, 2019 at 9:25am   2 Most recent comment from PenciDesign:Hi,1/ If you're using Customizer to setup your homepage, please check this video tutorial to know how to config the homepage.2/ Let's edit that post > and make sure you've selected that ...