Public Tickets
abroadpurpose
Mailchimp Submit Hover Button ColorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2019 at 2:03pm
3
Most recent comment from abroadpurpose:Awesome, thank you for sending me a fix already!
rik_harms
First post main pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 5, 2019 at 1:30pm
2
Most recent comment from PenciDesign:Hi,Please go to Customize > Standard & Classic Layout Options > and check to "Auto Render Posts Excerpt" to do that.Best Regards,PenciDesign
pcbiti
site/page withClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 5, 2019 at 12:51pm
27
Most recent comment from Penci Design:Hi,
Default, header have margin bottom is 40px. If you want change it, please edit home page and edit first row add margin top is -30px.
I config help you. Please check video attachement to kn ...
Muhammad Jahangir
Attachment PageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 5, 2019 at 10:48am
8
Most recent comment from Muhammad Jahangir:Done. closed this ticket now.Thanks
Muhammad Jahangir
Auto Load PostClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 5, 2019 at 10:47am
3
Most recent comment from Muhammad Jahangir:Hi,thanks for help. closed this ticket.thanks again
esomarweb
Video post issues: no user controls + need different content (header) template styleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 5, 2019 at 10:05am
3
Most recent comment from esomarweb:Thanks!
kelasings
Pennews Fashion Magazine Theme Video ProblemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 5, 2019 at 3:13am
2
Most recent comment from Penci Design:Hi,Make sure that you choose post format is video as screenshot http://prntscr.com/mtbvmgAbout header and footer, please send me your screenshot this issue. I will check help you.Best Regards,Penci ...
kelasings
Adding PatreonClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 4, 2019 at 5:13pm
2
Most recent comment from Penci Design:Hi,Thank you for your suggestion. We will consider to add more this feature in the next update versions of PenNews. I'm not sure it will be added - but, I'm sure we will consider about this.
Best Rega ...
Ekovesnice
Member section, subscriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2019 at 4:06am
3
Most recent comment from Ekovesnice:Ok, thank you very much. :)
makinglifeatrip
WebsiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2019 at 3:34am
2
Most recent comment from PenciDesign:Hi,As I see, your support is expired. Before we can help you, can you please renew the support?Hope you can understand that's the terms from Envato Market and we can't violate it - also, we need money ...
Katja_S
The mobile navigation button disappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 4, 2019 at 3:01am
4
Most recent comment from PenciDesign:Hi,1/ I can see the search icon & menu button appears fine now: http://prntscr.com/mstn0y2/ If so, seem your hosting has been blocked for API from Instagram. Ok, no problems, you can use plugin Insta ...
Velothis
iFrameClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 3, 2019 at 5:52pm
5
Most recent comment from Velothis:I was able to fix it myself, the problem was rooted in theme's general CSS. Also, this kind of service is deplorable and i regret having paid for a product that specified professional support yet afte ...
DCBrownLive
changing side bar imageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 3, 2019 at 7:49am
4
Most recent comment from Penci Design:Hi,Please go to Customize > Single Post Options then change image with "AD Code For Post Template Style 10" option as screenshot http://prntscr.com/msif9bBest Regards,PenciDesign
alkisti19
picture on about meClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 3, 2019 at 7:12am
3
Most recent comment from alkisti19:Thanks, it worked!
fototom
Mega menu not showing child post in translationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 2, 2019 at 4:55pm
6
Most recent comment from PenciDesign:Hi @Emanuele,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another customers because they will get notice about your reply.Best Regards,PenciDesi ...