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Public Tickets

vale_84 Problema backend WordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2019 at 10:02am   11 Most recent comment from vale_84:I didn't! Thanks!  sprysparrow Exclude Category From Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2019 at 4:07am   4 Most recent comment from PenciDesign:Thank you for your great words - we're really happy with the feedback from you.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads ... Cabkaye ADSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 20, 2019 at 2:20am   2 Most recent comment from Penci Design:Hi,Sorry, currently we don't have  video tutorial for add management.But, it is easy. You can copy the code from google adsense and put it to anywhere you want the ads display, here is all ad ... sprysparrow Widget Heading like Flower & Blog themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 7:18pm   3 Most recent comment from sprysparrow:You were right! I simply needed to change the color to make it visible.Thanks so much for your excellent and awesome support! I'm soooooo glad I chose Penci for my template.Deborah jeevjun Penci Videos playlist stopped workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 20, 2019 at 7:47am   7 Most recent comment from Penci Design:Hi, Please update theme  and go to Customize > General Options > YouTube API Key and enter an api key  Please go to https://developers.google.com/youtube/v3/getting-started?hl=en and check this g ... miki31-7 HTTPS issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 12:46pm   5 Most recent comment from miki31-7:Problem solved, thank you Nguyen Xuan Giao I have bought your themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 3:52am   2 Most recent comment from PenciDesign:Hi,I don't understand your question, can you tell me more about this?Best Regards,PenciDesign Nguyen Xuan Giao How to optimize google speed?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 3:33am   2 Most recent comment from PenciDesign:Hi,First, I need to say your site has great speed. When I access to your site via anonymous browser, I can get your site within 2s. That's great speed for any website.About the speed issues, yeah ... narrta Header serach bug - SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 3:12am   9 Most recent comment from PenciDesign:Hi,Thank you for purchased PenNews and loving it.Please create a new ticket for PenNews theme and our developers will have a look on this help you.Best Regards,PenciDesign miki31-7 Conflict with YoastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 3:02am   2 Most recent comment from PenciDesign:Hi,Seem you're using outdated version from Yoast SEO plugin - let's update it to latest versionBest Regards,PenciDesign coptup4ik How to make feature slider drag-able with mouse on desktopsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 2:59am   2 Most recent comment from PenciDesign:Hi,Please do following this image to do that.After that, clearly all the cache and check it again.Best Regards,PenciDesign miss_ameba Font line heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 2:50am   2 Most recent comment from PenciDesign:Hi,1/ Please make your site live and show me your site URL and where do you want to change line height on the titles, I've take it a look on this help you.2/ What's the font you want to chan ... lukasfabianek Slow loading with Instagram Slider in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2019 at 2:47am   5 Most recent comment from PenciDesign:Hi,When I go back to your site, I got this message: http://prntscr.com/mzrtsnHave you doing something on your site now?With your instagram issues, if you still get it slow, let's try use this pl ... rnbjunk 404 not working normallyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 18, 2019 at 2:41pm   8 Most recent comment from rnbjunk:We resolved the case thanks to Cloudflare SupportIt was a problem with integration of PWA on the site.Thanks for help. I'll open a ticket for few more question about other issues. walterego2001 Search console prepTime errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2019 at 1:38pm   2 Most recent comment from PenciDesign:Hi,Have you fill the data for google structure data on edit Recipe > Prep Time Structured Data Format: ?Please fill it.Best Regards,PenciDesign