Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

arunung activationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 20, 2019 at 4:21pm   3 Most recent comment from Penci Design:Hi,About activation,We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here. If you want active WPBakery Page Builder , you need to buy a l ... Percasedescubrase AutosavingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 3:46am   2 Most recent comment from PenciDesign:Hi,The autosave is feature from Wordpress version 5+ itself and there is no any option to disable it..For issues with the cursor jumps out of line, please try do following this image to fixed it. W ... Jose Angel Barrera Alvarez dataLayerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 3:27am   5 Most recent comment from Jose Angel Barrera Alvarez:OK, Thanks juwe81 author page doing a 3xx redirectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 9:04pm   3 Most recent comment from juwe81:The fix is not related to the theme. I found it after lurking within the SEO settings. I'll leave it here in case anyone else runs into the same problem. swest1016 Mobile Usability IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 10:03am   2 Most recent comment from PenciDesign:Hi,Yeah, that's issues you can ignore because it doesn't affect anything - sometimes, google report it because they want elements on the website far apart to make users easy to clicks.But, as I check ... Faffi Mobile footer not okClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 9:36am   14 Most recent comment from Faffi:Great help once again! WhityMarie CustomizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 8:23am   10 Most recent comment from PenciDesign:Hi,I just checked your site and I found the issue caused by you've saved the changes as a draft - you need to change it to Publish - check this image: http://prntscr.com/mn1tgpI've did it help you an ... yagalooTV WP Bakery Page BuilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 4:29am   6 Most recent comment from PenciDesign:Hi,If you want to download latest version of this plugin - download hereAnd yeah, It's "js_composer.zip" file.Best Regards,PenciDesign djjermusic Penn News VideoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 3:45pm   9 Most recent comment from Penci Design:Hi, I checked on your site and saw two penci framework install on your site as screenshot http://prntscr.com/mmytg2 I remove it and re-install , active Penci Framework. Now, every thing work fine. Pl ... ISOLE-GRECHE Related ArticlesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 2:20am   8 Most recent comment from Penci Design:Hi,Please check this guide:https://developer.wordpress.org/themes/advanced-topics/child-themes/#adding-template-fileshttps://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-child-theme/a ... pcbiti PaywallClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 1:48am   2 Most recent comment from Penci Design:Hi,You can try with list of plugin paywall with url : https://wordpress.org/plugins/tags/paywall/anh check this guide to know how to set up payway on your site.Best Regards,PenciDesign PJ Single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2019 at 5:49pm   3 Most recent comment from PJ:Great! Thanks for the quick response.  JeffreyLAF Articles not saving/uploading/publishingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2019 at 5:16pm   2 Most recent comment from PenciDesign:Hi,That's auto update from new editor of Wordpress from version 5. It still has some bugs.So, I recommend you install plugin Classic Editor to back to old editor.Best Regards,PenciDesgin Gre_bou1986 instagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2019 at 5:01pm   2 Most recent comment from PenciDesign:Solved via email.Regards,PenciDesign missfootloose Full-width version settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2019 at 1:46pm   6 Most recent comment from missfootloose:Oh, yes.....I don't feel very bright!  Thank you, and sorry for wasting your time!